Core Tasks and Tools - Documenting Progress and Using Feedback
CORE TASKS : SOME CTB SUPPORTS:

1. Identify key stakeholders, their questions of interest, and other reporting needs (if applicable) for the documentation and feedback system.

  • Key stakeholders of the organization were involved in designing or adapting the documentation system for the initiative.
  • The group has identified the types of data & information that are important to key stakeholders & other audiences.
  • The group has identified the primary purposes, functions, & uses of data that is documented for the initiative.
  • The group has developed a key set of evaluation questions that are important to stakeholders & other important audiences.

 

CHAPTER 2: Some Other Models for Community Change and Improvement

2.2: Some Ways of Doing the Work of Community Change and Improvement: An Overview

CHAPTER 3: Assessing Community Needs and Resources

3.1: Developing a Plan for Identifying Local Needs and Resources

3.8: Identifying Community Assets and Resources

CHAPTER 5: Choosing Strategies to Promote Community Health and Development

5.5: Coalition Building I: Starting a Coalition

CHAPTER 27: Cultural Competence in a Multicultural World

27.2: Building Relationships with People from Different Cultures

CHAPTER 30: Principles of Advocacy

30.6: Encouraging Involvement of Potential Opponents as well as Allies

CHAPTER 36: Introduction to Evaluation

36.1: A Framework for Program Evaluation: A Gateway to Tools

36.3: Understanding Community Leadership, Evaluators, and Funders: What are Their Interests?

36.4: Choosing Evaluators

36.5: Developing an Evaluation Plan

2. Identify the measures to be used in the documentation and feedback system.

  • The group collects process measures.
  • The group documents the activities (implementation of the intervention) or efforts of the initiative in addressing the issue.
  • The group collects longer-term or outcomes measures.
  • The group has identified the data sources & assured access to various types of measures to be collected by the initiative.
  • The types of data that are collected & documented are consistent with the measures indicated in the logic model or strategic plan.
  • The group has a protocol established for collecting & documenting data that specifies all of the following: (a) the types of data to be collected; (b) who is responsible for documenting data; (c) how often data will be collected.

 

CHAPTER 1: Our Model for Community Change and Improvement

1.5: Our Evaluation Model: Evaluating Comprehensive Community Initiatives

1.7: Working Together for Healthier Communities: A Framework for Collaboration among Community Partnerships, Support Organizations, and Funders.

CHAPTER 2: Some Other Models for Promoting Community Health and Development

2.1: Developing a Logic Model or Theory of Change

CHAPTER 36: Introduction to Evaluation

36.1: A Framework for Program Evaluation: A Gateway to Tools
3. Document or collect the data using systematic methods.
  • The group has an established process for regularly assessing the reliability & the validity of the data that is collected & documented by the initiative.

 

CHAPTER 2: Some Other Models for Promoting Community Health and Development

2.1: Developing a Logic Model or Theory of Change

CHAPTER 3: Assessing Community Needs and Resources

3.7: Conducting Needs Assessment Surveys

3.13: Conducting Surveys

3.19:Using Public Records and Archival Data

CHAPTER 36: Introduction to Evaluation

36.2: Intervention Research with Communities: A Gateway to Tools

CHAPTER 37: Some Operations in Evaluating Community Intervention

CHAPTER 38: Some Methods for Evaluating Comprehensive Community Initiatives

38.2: Gathering Information: Monitoring Your Progress

38.9: Gathering and Using Community-Level Indicators

4. Analyze, communicate, and use the data to make improvements in the initiative.

  • The group, including both the staff & board members, regularly reviews & provides feedback on data that is documented by the initiative to assure the accuracy & completeness of the data.
  • The group, including both the staff & board members, regularly reviews the evaluation questions & documented data to assess progress.
  • The group regularly analyzes (make sense of data) to help make adjustments & improvements to the initiative.
  • The group reviews & uses data that is documented by the initiative as a tool for celebrating accomplishments & acknowledging individuals for their contributions to the initiative.

 

CHAPTER 24: Improving Services

24.1: Overview of Tactics for Improving Services

CHAPTER 36: Introduction to Evaluation

36.1: A Framework for Program Evaluation: A Gateway to Tools

CHAPTER 39: Using Evaluation to Understand and Improve the Initiative

39.1: Using the Evaluation System to Answer Key Questions about the Initiative

39.2: Providing Feedback to Improve the Initiative

39.3: Presenting Evaluating Information to a Community Audience

39.4: Communicating Information to Funders for Support and Accountability

39.5: Supporting Participants in Using Evaluation Information