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SOME CTB SUPPORTS: |
1.
Assess the stage of development and readiness of the effort to use technical assistance.
- The group has identified specific areas or processes that could be enhanced through technical assistance & support.
- The group, including staff & board members, values external assistance & support.
- The group has assessed the internal capacity of the staff, board members, & partners to provide technical assistance & support based on their areas of knowledge & expertise.
- The group has identified organizational processes that are more appropriate to be facilitated through external rather than internal sources of technical assistance or support.
- The effort is currently engaged in a form of technical assistance or have they been in the past.
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CHAPTER 15: Becoming an Effective Manager
15.2: Providing Supervision for Staff and Volunteers
15.4: Promoting Internal Communication
CHAPTER 36: Introduction to Evaluation
38.3: Understanding Community Leadership, Evaluators, and Funders: What Are Their Interests? |
2.
Identify appropriate technical assistance and support providers for the initiative.
- The group, including staff & board members, has decided on the form or method of technical assistance that is most appropriate for the initiative at its current stage of development.
- The group has decided upon either a formal technical assistance provider, or a knowledgeable staff or partner to provide or assure needed trainings, information, & technical support for the effort.
- The group considered the appropriateness or fit of potential technical assistance providers based on the context, history, experience, & interest of the organization & community.
- The group has a plan that includes a timetable, activities, & resulting product (if applicable) for each form of technical assistance to be provided.
- The group has secured & allocated sufficient resources necessary to support the technical assistance.
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CHAPTER 12: Providing Training and Technical Assistance
CHAPTER 15: Becoming an Effective Manager
15.3: Providing Support for Staff and Volunteers |
3.
Establish regular feedback mechanisms and use the feedback to improve technical assistance efforts.
- The technical support provider(s) give regular feedback & appropriate support to the group.
- The group provides the technical assistance provider with regular feedback to make necessary adjustments & adaptations.
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CHAPTER 24: Improving Services
24.1: Overview of Tactics for Improving Services
24.3: Promoting Coordination, Cooperative Agreements, and Collaborative Agreements among Agencies
CHAPTER 36: Introduction to Evaluation
36.4: Choosing Evaluators
36.5: Developing an Evaluation Plan
36.6: Participatory Evaluation
CHAPTER 38: Some Methods for Evaluating Comprehensive Community Initiatives
CHAPTER 39: Using Evaluation to Understand and Improve the Initiative
39.1: Using the Evaluation System to Answer Key Questions about the Initiative
39.2: Providing Feedback |
