Bookmark and Share

Table of Contents >
   Part I. Organizing for Effective Advocacy
(Chapters 3... >
      Chapter 32. Providing Encouragement and Education >
         Section 4. Providing Corrective Feedback >
             Tools & Checklists - A checklist that summarizes the major points contained in the section. >

Providing Corrective Feedback

  

Tools & Checklists

 Contributed by Phil Rabinowitz Edited by Val Renault

Checklist

Here you will find a checklist summarizing the major points of the section.


What is corrective feedback?

___ You understand the definition and purpose of corrective feedback.


Who should give corrective feedback?

___ As an advocate, you accept feedback from anyone who is affected by an advocacy campaign, whether as an advocate, a target, a beneficiary, or an interested observer.

___ In dealing with targets of advocacy, you know that corrective feedback must be offered by advocates, beneficiaries of advocacy, or others who clearly understand the issue, and have some standing.


When should you give corrective feedback?

You provide (and accept) corrective feedback:

___ When it is requested.

___ At the beginning of an advocacy campaign, especially in the planning stage.

___ When the preliminary effects of the campaign can begin to be analyzed.

___ When it's necessary to avoid unintended consequences.

___ When it's necessary to avoid alienating real or potential allies or the public.

___ When damage control is needed.

___ When you're monitoring or evaluating a campaign or specific parts of it.


What are some methods of feedback?

You know how and when to use and not to use:

___ One-to-one feedback.

___ Intragroup feedback.

___ Group-to-group feedback.

___ Impersonal feedback.

___ 360-degree feedback.


How do you give and accept corrective feedback?

Giving feedback:

___ Your feedback is formative, not summative.

___ You're supportive when giving feedback.

___ You focus on the specific issue, and don't point fingers.

___ You're honest.

___ You listen to the reaction to your feedback.

___ Your feedback leads to a plan to address the issues it raises, and you offer help to carry out the plan.

Accepting feedback:

___ You listen objectively to what the provider is saying.

___ You're honest with yourself.

___ If you think the provider's impressions are mistaken, you discuss that with her.

___ You ask for and use the provider's help to formulate and implement a plan to address the issues her feedback raised.

___ You thank the provider.


How can corrective feedback help an advocacy campaign?

You provide (and accept) corrective feedback to:

___ Help advocates recognize errors, problems, and issues that could derail the campaign.

___ Flag potential errors before they become problems.

___ Avoid alienating potential allies.

___ Help advocates claim the moral high ground.

___ Help targets of advocacy avoid unintended consequences.

___ Help targets of advocacy improve their image with their constituency and the community.