___You understand what it is to determine service utilization
___You understand the advantages and disadvantages of determining service utilization
___You have decided what sort of services you're going to survey
___You have also decided whether to measure service coordination
___You have compiled a basic inventory of services
___You have decided what information you want to gather about these services
___You have gathered data on how much the services are being used
___You have analyzed your results
___You have written a report of your results
___If your report is internal, you have shared it with staff, your Board of Directors, and your funders
___If your report describes service utilization in several organizations across the community, you have shared it with other organizations