You understand the four central elements of the leader's work with his constituents:
- Listening
- Responding to hopes and concerns
- Inspiring constituents
- Delegating work
___You understand that active listening means paying full attention to what a person is saying, thinking about their comments, and asking questions or making comments that reflect the thought you are putting into what they are saying
___You understand the importance of nonverbal communication
___You understand how to respond to constituents' hopes and concerns
___You understand how to inspire constituents to thought and action
___You know how to delegate work
___You understand the role of constituents
___You understand how leaders and constituents can best work together