7. We are facing opposition or conflict. | Community Tool Box

1. Do we know who our opponents are and why they oppose us?

• Identifying Opponents
• Studying the Opposition

2. Do we know what tactics they are using to oppose us?

• Overview of Opposition Tactics: Recognizing the Ten D’s

3. Do we have a plan for addressing resistance or opposition?

• Responding to Counterattacks
• Developing Successful Strategies: Planning to Win
• Training for Conflict Resolution
• Survival Skills for Advocates
• Reframing the Issue

4. Is our group unified and sufficiently free of internal conflicts?

• Becoming an Effective Manager
• Handling Crises in Communication
• Creating and Gathering a Group to Guid Your Initiative
• Promoting Internal Communication
• Training for Conflict Resolution

5. Do we have processes in place for resolving conflicts?

• Becoming an Effective Manager
• Handling Crises in Communication
• Developing Personnel Policies
• Providing Supervision for Staff and Volunteers
• Promoting Internal Communication
• Training for Conflict Resolution

6. Have we gotten our message out accurately and to enough people?

• Getting Issues on the Public Agenda
• Communications to Promote Interest
• Conducting a Direct Action Campaign
• Media Advocacy
• Communicating Information About Community Health and Development Issues
• Making Community Presentations
• Developing a Plan for Communication
• Providing Corrective Feedback
• Reframing the Issue
• Working with the Media
• Changing the Media’s Perspective on Community Issues

7. Have we formed an adequate response message to direct toward the resistance or opposition?

• Media Advocacy
• Responding to Counterattacks
• Making Community Presentations
• Providing Corrective Feedback
• Reframing the Issue
• How to Respond to Opposition Tactics

8. Have we taken adequate steps to get that response message out into the community?

• Getting Issues on the Public Agenda
• Communications to Promote Interest
• Media Advocacy
• Responding to Counterattacks
• Communicating Information About Community Health and Development Issues
• Making Community Presentations
• Developing a Plan for Communication
• Providing Corrective Feedback
• Reframing the Issue
• Working with the Media
• Changing the Media’s Perspective on Community Issues