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Question:
Hello!
I am the grant writer for The University of Alabama's College of Community Health Sciences. We are preparing our proposal for the Academic Community Partnership Conference Series Grant R13. Within the PAR, they suggest that guidance from the University of Kansas Community Tool Box can inform the development of our MOU with our community partner. I would like to utilize your tools to develop our MOU. What is the best way to get started? I have found the general information on for a Memorandum of Agreement. Thanks for your assistance. Susan Page
Answer:

Dear Susan,
Please read the chapter on how to write a grant (42). 
Also check out the following resources:
http://www.doj.state.or.us/victims/pdf/mou_sample_guidelines.pdf
https://www.acf.hhs.gov/sites/default/files/fysb/mou_508.pdf

Question Date: Mon, 10/05/2015
Question:
I want to prepare for CMQ/OE Certified Manager of quality (ASQ). Will you guide me some authentic books and exam papers for the preparation on your this good site
Answer:

Dear Waheed,
I am not familiar with CMQ/OE Exam. 

Question Date: Fri, 10/09/2015
Question:
l want to write a vision n mission for the first woman business association and am really stressed on that n would like any ideas from you as u know we have been in a war zone country which is now getting better n we also have this culture where women are seen as minor n not business owners so l would like to get some help if you don't mind.
Answer:

Dear Zainab,
Please refer to Ch 8 and Section 2 of the Toolbox. 

Question Date: Sat, 10/10/2015
Question:
I will appreciate if some one can help me with community grant application and writing form
Answer:

Dear Kasim,
Please check out the following toolkit:
http://ctb.ku.edu/en/writing-grant-application

Question Date: Sat, 10/10/2015
Question:
I am interested in doing more writing and editing for my organization. One area I would like to enhance Grant Writing. What are some suggestions that would allow me to advance in that area?
Answer:

Dear Kurt,
Please check out our grant writing toolkithttp://ctb.ku.edu/en/writing-grant-application

Question Date: Sat, 10/10/2015
Question:
Can you help with disability rights that are not being explained to a disabled person what am i entitled benefits and why no one helping me understand what i qualifie for in my county
Answer:

Dear Ann,
I am not an expert in disability rights and legal issues. For relevant laws in the U.S., you can some information here: http://www.justice.gov/crt/disability-rights-section

Question Date: Sun, 10/11/2015
Question:
I want to start a peer support group in my community for survivors of sexual abuse. I have facilitated a support group before but it has been about 10 years. I really want this to be successful. Is there anyone who would be able to give me tips on getting started?
Answer:

Dear Alicia, 
Please check out following resources: 
http://www.vawnet.org/summary.php?doc_id=3542&find_type=web_sum_GC
and research from Dr. Lauren Cattaneo at George Washington University. 

Question Date: Tue, 10/13/2015
Question:
Hello!
I am currently in my junior year of college and in my Intro. to social work and small groups class we have been asked to find a problem/issue that has been improved by using a proactive intervention that has been done and proven in the past. Our group has decided to do an intervention about people living a secret life and that are preparing to reveal their secret life to their family and friends. I am having trouble finding a small group intervention in regards to this matter. Maybe I am not using the appropriate wording in my search, but if you could help in any way with information in regards to this matter please help.
Thanks!
Answer:

Dear Maria,
I am not sure what you mean by "living a secret life". If you mean the coming-out process for sexual minority indivduals, you can check out the following research:
http://www.tandfonline.com/doi/abs/10.1080/07421656.2008.10129546
 
http://psycnet.apa.org/journals/fam/22/3/329/

Question Date: Thu, 10/15/2015
Question:
Would any of your staff be willing to facilitate a presentation virtually on sustainability planning for community-wide initiatives? If so, what is the cost for this? This would be a session lasting 1 hour to 1.5 hours.
Answer:

Dear Sophia,
Please send your inquiry directly to facutly affiliated with Community Toolbox at toolbox@ku.edu

Question Date: Fri, 10/16/2015
Question:
How do I get my African American / Black allies to open up in my multi-cultural group? Thank you! Any advice is honored. if this is an appropriate question for this venue, i misunderstood. my apologies and thank you.
Answer:

Dear Carly
I think asking them about their expectation of their involvment is a good start. If a specific group of participants are not engaging in group activities, one possibility is that the group dynamics do not faciliate open discussion and sharing. It is important to create a safe space for all participants to share their opinions. 

Question Date: Mon, 10/19/2015
Question:
Seek advise on developing Civic Leadership and Civic Education tool box.What tips and/or assistance that you can provide to deliver this committment.
Answer:

Dear Nelson
I would suggest checking out the resources avaible at Center for Information and Research on Civic Learning and Engagement. www.civicyouth.org

Question Date: Sat, 10/24/2015
Question:
I am looking forward to so advice from your Advisors. A team of teachers at my school attended the IEL Family and Community Engagement Conference. I ended up with a little flyer from your organization... I just logged into your website and I am excited about all the tools you have available. I work at a diverse urban school district in CT. One of our focus areas are Family and Community engagement. We are honestly floating... our family engagement coordinator is knowledge and working hard but she is one of many people responsible for the interactions with our families and students. We do have a diverse staff population and as it become more diverse, I believe we as educators become more adept at effectively readjusting to situations based on our feedback from adult communication. However, we need to change our parent teacher conferences. When I think about building powerful PARTNERSHIPS with families, I do not see a teacher on one side of a table and family members on the other. Teachers reading information many parents don't understand, then strengths and concerns shared that may not be the same values as the families. We could get really into this!!! But our principal has given us 30 minutes on Dec. 1st for a group of use to support teachers in changing their conferencing practices, building cultural competence, and planning for their next weeks parent communication. PLEASE if you could offer any materials, resources, information that could support us, it would effective the lives of 523 students and a community of 4 times that. I thank you in advance for any advise, direction and "tools" that you can recommend.
Thank you,
Kara Levenduski
-Also wanted to mention we do have a book club of about 13 teachers reading Beyond the Bake Sale. - We are working on things... we need to continue to take relevant steps to improve our school culture.
Answer:

Dear Kara,
I am not an expert on parent-teacher partnership. However, I think the research would suggest developing ownership of the school and the child's education among parents. Racial/ethnic minority parents often view school as a place of authority and are sometimes intimitated by it. It is important to create a culture in which school is open to parents and intentional outreach is important. Some parents can not come to school during the day because of their work schedule. Teachers may have to work around the parent's schedule and understand the importance of compromise. Ask parents what are the barriers to accessing teachers and the school and also ask teachers what are their challenges in developing relationships with parents. Is parent-teacher partnership important to and rewarded by the administration? If it is not, teachers will have little incentive to develop creative strategies to reach out to parents.

Question Date: Tue, 10/27/2015
Question:
Hello! I would like to start by thanking you for this wonderful resource. My trouble is that there is SO much information that I'm having a hard time filtering through the pages to figure out what is really most important. I'm wondering if you have any advice: I am going to teach a group of physical therapy students about doing a community needs assessment. I have 3, 1 hour lecture times and a final project. I'm wondering if you have any ideas on how to make these 3 lectures get "the most bang for the buck". Any suggestions on where to start or how to simplify the information? Thank you in advance!
Answer:

Dear Maggie,
I would suggest reading Ch. 3 and 17.
 
 

Question Date: Tue, 10/27/2015
Question:
I like your tool box
Is there any way it can be downloaded as a zip file?

thank you,

David Casey
Answer:

It is great to hear that you are finding the Toolbox helpful. As to downloading the Toolbox as a zip file, we are not aware that this is possible at the present time, but we will check further and if we learn differently, we'll be back in touch. 
 

Question Date: Thu, 11/12/2015
Question:
Hello,
I am trying to decide between a phd and masters in Community Psychology. I am pretty certain I do not want to be an educator or conduct research in an academic setting. Would a masters degree be a better choice for me? Recently I have graduated with an MA in marriage and family therapy but I found I wanted to do more than just therapy and think Community Psychology will help me better integrate my interests ( human rights, policy, advocacy etc). Could you tell me what I can do with a phd that I wouldn't be able to do with just a masters?
Answer:

You raise great questions about the pros and cons of pursuing a masters versus a PhD in order to be able to achieve your goals. You mention that you do not intend to work as an educator or conduct research in an academic setting. You also mention that your interests are in the important areas of human rights, policy, and advocacy). You are likely to get different responses from different people to this question so I encourage you to talk to a variety of people about this issue.
 
My view is based on holding a PhD and teaching students for three decades who were pursuing masters degrees in community psychology. Most of these students were mid-career professionals who had discovered that a masters would assist them in their positions. Many of these positions (but not all) were in nonprofits and my students often reported that in order to do their jobs better or move up in their organization, they needed a master's degree. The graduate course work emphasized many skills that the students reported as finding helpful to the work they were pursuing. I noted above that they were midcareer because this seemed to be relevant to the value they found in the program. They brought considerable experience to the graduate program and this helped them know what their work setting required.
 
Most of these graduate students did not expect to pursue a PhD and did not anticipate that such a degree would be helpful for the work they intended to do. This is where things have become interesting, however, in recent years. Various funding agencies (federal, state, and foundation) increasingly are encouraging partnerships between nonprofits and academia or are increasingly expecting that program development and implementation will be evaluated or based on best practices (often based on research). I'm hearing from leaders of nonprofits who say that they are finding that having a doctorate can be very helpful in building these partnerships and strengthening their work. Some branches of the National Institutes of Health, for example, fund centers that include partnership elements (such as community outreach and engagement elements) and, again, people who primarily engage in practice are finding that a PhD can be asset in this work. So, the answer to whether a doctorate is helpful or needed outside of teaching or research is becoming more complicated.
 
Recently, SPSSI (the Society for the Psychological Study of Social Issues--Division 9 of the American Psychological Association) hosted a national conference ("The Road Less Traveled") in Washington DC on social policy and how the work of psychologists can have a greater impact on policy. Many of the attendees were people who work in policy arenas outside of academia. They were amazing people making a difference in bringing together bodies of research to try to ensure that research makes a difference. Some of the speakers had doctorates and some masters. People were asked directly about what level of education they saw as important. They repeatedly said that from their perspective what was important was the content of program and whether it was largely theoretical in its focus or whether an emphasis was placed on solutions-focused work. The latter, in their estimation, prepared people for a broader range of careers.
So, you asked a great question that opens up lots of possibilities.

Question Date: Fri, 11/13/2015
Question:
Hi is it possible to purchase all 16 modules of the community toolbox as a facilitator kit package? Can you please let me know the difference between the participant guides and the facilitator packages?

Thanks,
Pete Howard
Buller Community Development Facilitator
Answer:

I will see what I can find out about the possibilities of purchasing the modules.

Question Date: Sat, 11/14/2015
Question:
Hello, I am searching for a training around community organizing. Our organization uses your Community Toolbox and we are currently looking at ways to expand our offerings around community organizing.
Answer:

It is great to hear that your organization uses the Community Toolbox and that you have found the toolbox helpful. As you look to expand your offerings on community organizing, you will likely find that the internet is becoming a great resource in bringing together community organizing training materials. In addition to the materials at the Community Toolbox, you will find other resources that may be helpful depending on who you hope will participate in the training, how much experience they have had with community organizing, whether the training will be "live" or will use the web/internet, and what topics will be the focus of the organizing. Below are a few suggestions that might be helpful.
1. The website of the Center for Community Change (comm-org.wisc.edu/papers97/beckwith.htm) includes a paper "Community Organizing: People Power from the Grassroots" by David Beckwith with Christina Lopez. The paper does a great job of summarizing key issues under the headings "Four Strategies," "What is Community Organizing?", "The Principles of Community Organizing", "The Ten Rules of Community Organizing", and "Developing an Action Strategy."
2. Community Organing Toolkit (found at organizinggame.org) describes the game (available in Spanish and English) as a "set of resources that supports face-to-face training for residents and leaders. Lots of interesting info here.
3. www.buildthewheel.org/compilation/organizing-101-workshops: This website includes eight workshop curricula (they look interesting!) designed to introduce youth to community organizing.

Question Date: Wed, 11/18/2015
Question:
I wanna open a group for young girls who live in difficult situation and having bad relationship. how can i start it. i want it to be known world wide.
Answer:

From your question it sounds like you are seeing first hand the challenges that young girls are encountering, and you see the need for a group that would be helpful to young girls. Your question is about how to start such a group. Many of the resources in the Community Toolbox are designed to help people think through the issues you have raised: how to identify a problem, how to decide what might help with the problem, how to get started coming up with a solution, how to find funding for that solution/intervention, and how to know if the intervention is having the hoped-for impact.
Some of the parts of the toolkit that might be especially of interest to you in terms of problem solving are:
*Assessing Community Needs and Resources (#2): you might find, for example, that someone in your community has already started a group and might be very interested in working together.
*Analyzing Problems and Goals (#3): here you will find great resources for analyzing the situation and thinking through various ideas for what might be helpful as a group/program.
*Developing a framework or model for change (#4)
*Developing an intervention (#7)
*Evaluating the Initiative (#12)
*Writing a grant proposal for funding (#14): I've found that people often have great ideas for programs that they start but then they wear themselves out and can no longer be helpful to others because trying to keep the program going does them in. Good programs need funding (sometimes a little, sometimes a lot) or in kind support and if the funding isn't available, the program may have a short life. Just when youth get used to the program being there as an important source of support, it disappears which furthers the sense youth have that nothing can be counted on. So, it is important to have a plan to take care of yourself and the program so that it can continue to meet the needs it was set out to serve.
I hope that your work on this important problem goes well and you find that you are able to make a difference in the lives of young girls.
 
 

Question Date: Fri, 11/20/2015
Question: How do I reference this website if I am using information it has provided?
Answer:

It is great that you are planning to include the Community Tool Box in your reference list. Others have also asked this question. Here is what we recommend:
 
      * If the writer is citing the Tool Box as an entire document, the reference form would simply be: 
 
                      Community Tool Box  (n.d).  http://ctb.ku.edu.
 
                           [n.d] because there is no single publication date for the Tool Box as a whole. 
 
 
     *  Perhaps more commonly, if the writer is citing a particular section or chapter in the Tool Box, the reference form would contain these elements, in order:
 
                Name of Contributor(s) 
[n.d.]  
Title of section or chapter 
Retrieved from [give URL of section or chapter]
                on  {retrieval date] 
 
 
               The name of the Contributor(s) can be found at the end of the relevant section. (n.d.) is used since the sections are not individually dated.  The section or chapter title should be as given on the web site.  The URL can be pasted in the reference citation from the way it appears in one's web browser. 

Question Date: Sat, 11/21/2015
Question:
Hi I would like to take the course to get my real estate license and the class is close to 500 dollars. I'm going through s divorce and my husband left me with negative 16 bucks in the bank. I just got a new job but it won't be possible to use that money to take my exam cause I have three kids plus bills. Any advice on how to get a grant for the real estate exam? I just really want to get myself into a position that I will be financially ok for the future and for my kids. Thanks.
Answer:

It sounds like a very challenging time in your life. Finding funding for training to move beyond this difficult time is an important step. The Community Toolbox is designed to provide training on grant writing that will help support community efforts. The Toolbox is not focused on individual funding. You might try finding resources by using different groupings of search terms to see if you can locate possible funding sources that will meet your needs. When I teach grant writing, one of the assignments my students do is to learn to identify funding sources by "testing" different types of terms. They find that they need to try different terms and different groupings of terms before they get "hits" that help them locate possible funders. The student might be interested in funding for programs for teenagers but they might not get any hits when they put "teenagers" into the google search. When they change to "adolescents" they might get many more hits. So, they find that it takes some time and flexibility to sort through what you find when you do the online searches. 

Question Date: Mon, 11/23/2015
Question:
Dear Toolbox Advisor,

I am in the final stages of writing a modified version of my current book, Starting and Sustaining Groups that Thrive: Therapist’s Workbook and Planning Guide. This edition, Groups That Thrive: Workbook and Planning Guide, is for a wider audience of non-therapists, such as leaders of self-help and support groups, writer’s groups, work groups, community and networking groups.
 
I am writing to ask your assistance in finding recent statistics.
I have been unable to find statistics about the number of self help or support groups in the US that are more recent than the last 10 years. Your implement/enhancing-support/peer-support-groups/main page cites 500,000 support groups in the US. 
 
Do you know the source and date of that statistic? Re: “Did you know that there are over 500,000 support groups in the United States? Because they are both inexpensive and effective ways to offer assistance to people dealing with a variety of concerns, support groups have become a common method of serving the needs of people who are experiencing problems in their lives.” [From: http://ctb.ku.edu/en/table-of-contents/implement/enhancing-support/peer-support-groups/main ]
 
Thank you in advance for considering these requests,

Ann Steiner, Ph.D., MFT Certified Group Psychotherapist
 
Psychotherapist/ Author /Trainer/ Professional Speaker
Recently Released: How to Create and Sustain Groups that Thrive: Therapist's Workbook and Planning Guide
To be Released: How to Create and Sustain Groups that Thrive: Therapist's Workbook and Planning Guide
Board Member, American Group Psychotherapy Association
Lafayette, CA 
(925) 962-0060
www.DrSteiner.com 
Answer:

Best of luck on finishing the modified version of your book "Starting and Sustaining Groups that Thrive." You asked about some of the figures included in the Community Tool Box about the number of self-help groups and support groups around the country. That number cited was 500,000 and you asked about the source and date of that statistic. We are doing some searching to see if we can find out if there is updated information. We do know that the number cited is not recent but don't at this time have additional information about source or any updated information. 
 
 

Question Date: Mon, 11/30/2015
Question: where is there good training available to learn about a speaking career
Answer:

Good speaking skills can be an important strength in community work. The Tool Box includes many ideas for training and planning that call on speaking skills. You might find it helpful to spend time reviewing the Tool Box section "Organing for Effective Advocacy" (this includes Chapters 30 through 35) as well as the section on "Social Marketing" (this includes Chapters 45 and 46). They might serve as a starting point as you consider what you hope to achieve through strengthened speaking skills and what kind of training might help you develop those aspects of the skills.

Question Date: Wed, 12/02/2015
Question:
hello,

I am looking for guidelines or a policy around youth workers (staff), using their personal money to buy personal items for youth. some of our youth are in high need and staff sometimes want to or feel obligated to buy them coats and such. do you have any materials that can address these issues?
Answer:

Your question is an important one: about developing policies around youth workers using their own money to buy personal items for the youth they work with who may be in urgent need. Several chapters in the Community Tool Box include general information around policies and support for workers. These chapters include Chapter 10: "Hiring and Training Key Staff" and Chapter 12: "Providing Training and Technical Assistance."  The chapter provide general recommendations.
With regard to your specific question, you might find the following website of value: http://www.socialworker.com/feature-articles/ethics-articles/Client_Rela...  This is an article about "Client Relationships and Ethical Boundaries for Social Workers in Child Welfare."  Your staff might not be social workers but the information here can be valuable for thinking through the challenge of how to meet the needs of the youth while maintaining boundaries that might at first appear to the youth to be a rejection but in fact may help avoid situations that will complicate rather than improve the opportunities for youth.
 

Question Date: Thu, 12/03/2015
Question:
Please help me my assignment wants me to write a planning session with the community and design a project to be done at the community
Answer:

    It sounds like you have an interesting assignment that will provide many opportunities to learn and make a difference. My understanding of your question is that you have asked to develop a planning session with a community and that this is expected to result in a project that will be done with the community.
    Here are a few questions to consider as you go about envisioning what might be done in this assignment: (1) What community are you hoping to work with and has this community worked with your campus/organization, etc? (In other words, are there already some relationships you can build on to get started?); (2) What resources could you, your campus, and your partner bring to the project?; (3) What kind of time frame do you have in mind (this ends up being very important because you want to "size" the project and planning in ways that fit with the time available?; (4) What kinds of outcomes might you, your campus, and your partner be interested in achieving?
    You will find many useful resources in the Community Tool Box that will help you think about these questions: Chapt 1: Our Model for Community Change, Chapt 3: Assessing Community Needs and Resources, Chapt 5: Choosing Strategies to Promote Community Health and Development, Chapt 8: Developing a Strategic Plan, Chapt 17: Analyzing Community Problems and Solutions; Chapt 18: Deciding Where to Start, Chapt 19: Choosing and Adapting Community Interventions.
   Each of these chapters is filled with resources and ideas that you might find useful. 

Question Date: Sun, 12/06/2015
Question:
I have two questions:
1. Do you know of any online course about Mental Health in the community? if so, could you give me the names and so on, if not, could you guide and coach me in setting up such a course?
2. I have started studying ecology related topics and problems. What impresses me most is the number of organisations which deal with it, both nationally and globally. In my opinion the disadvantages of this are bigger than the advantages. Are there also organisations which streamline and coordinate all these or some of these organisations? If so, which? (Tellus, 350.org.?)if not, do you think it would be a good idea to organize such thing?
Answer:

    You have asked two interesting questions: (1) are there any online courses about mental health in the community, and (2) in the area of ecology are there any organizations or websites that bring together the diverse, scattered information that is available.
    With regard to your first question, an effective way to find out what is available in terms of online courses about mental health in the community might be to "google" the topic using terms such as online courses on mental health in the community or free online courses on this topic. If you were to do this you would find many possibilities. For example, one of the websites that comes up is https://alison.com/courses/mental-health. This describes a free course they offer on mental health in the community. The challenge, of course, will be to assess the content, cost, quality, and assumptions about culture that the course might make. Thus, the assessment of whether the course is a good fit for what you need or what you see others as needing will be the challenge.
    Your second question notes how dispersed the information about ecology and the environment is and you asked whether there might be any website or organization that brings the information together. You are certainly correct that the information can be a bit difficult to find. You note that Tellus and 350.org organize some of this information and you ask whether it would be a good idea to organize such a site? I would encourage you to investigate, if you have a chance, two website that are not on the environment but have been built to do exactly this task of bringing together key information in one place. These sites are the Community Tool Box and the Community Campus Partnerships for Health. Studying them with an eye to how to bring diverse information together can be very helpful. They suggest what might be involved, what strategies work (or perhaps don't), how to envision possible users, and what level of work and resources might be needed to bring a site onboard that has wide usefulness.

Question Date: Mon, 12/07/2015
Question:
Hello! Do any of you provide (a 90-minute) presentations/discussions to not-for-profits on your toolbox--a summary of the modules, how it works, its efficacy in communities, etc.? I'm with a hospital assn., and our members are all NFPs. We are putting on a conference in March (16-18, in Bozeman), and want to provide some conceptual education (that gets into the how-tos) about building coalitions to improve the health of their communities. Many of them are small, rural/frontier, and this is fairly new for them. I'd like to start at the beginning with them to show how it can be done, no matter their size or location. Thank you.
Answer:

   It is exciting to hear about your plans for a conference that will assist not-for-profits in using the Community Toolbox--especially the components that speak building coalitions to improve health in small, rural communities. You asked whether the Community Toolbox has presentations that summarize the modules. Here are a few suggestions on this (thanks to those who helped put together the information below that gives a sense of the resources that might be useful to you).
     Regarding videos, the Toolbox doesn't have a full-length video describing the Toolbox. There is, however, a YouTube channel at https://www.youtube.com/user/CommunityToolBox. On that channel, a reader can find a two-minute infographic on the Community Toolbox call "Tools to Change Our World."  Also, under the Community Stories tab on the Toolbox home page (http://ctb.ku.edu/en/community-stories), you will find a series of short videos sent to us as entries in our 2015 Out of the Box contest. They vary in length and topic with most being shorter than ten minutes. You might find a few videos that could be relevant to your conference.
     Another resource might be the webpage for the Society for Community Research and Action (www.scra27.org). There you will find a collection of videos submitted for the SCRA video contest over the years. These can be found under the Resources tab. Also, Tom Wolff recently did a webinar on coalition building which can be found under the Resources tab on the SCRA web page.
    Best of luck with your conference!
   
 

Question Date: Mon, 12/07/2015
Question:
I am working on a project that is trying to connect multiple groups, across professional sectors as well as community members, in an effort to reduce recidivism/enhance community stability for individuals and families after incarceration. One of the things we are trying to do is create a resource guide/reference guide type document for people to reference about what services exist, and basic information on how they are structured. For example, a mental health professional could reference it to get a basic idea of how community corrections works, what services they provide, how the funding works, and a general contact number/site for more information. Or a case manager in a correctional facility could reference it to see how a person quaifies for Medicaid, or how substance abuse treatment is paid for in Iowa and how the waitlists work. I've done a lot of looking around to try and find some guidance or even an example of what I am trying to do- basically a source of information to better connect people to services that already exist to try and reduce duplication, identify gaps, and reduce the "silo" effect. Not a directory, but it would have important contacts in it. Is this something you have any resources you could point me towards? Or language to describe it even? If not no worries, I might be making it more complicated than it actually is.

Your site is amazing, and I am sure I will visit it frequently now that I have discovered it, thanks!
Answer:

     Your project sounds like a very important one: "trying to connect multiple groups, across professional sectors as well as community members, in an effort to reduce recidivism/enhance community stability for individuals and families after incarceration." You hope to develop a resource guide/reference guide that would assist people and are looking for examples. You have probably already checked out resources such as:
     https://csgjusticecenter.org/wp-content/uploads/2014/06/ReducingRecidivism_StatesDeliverResults.pdf: “Reducing Recidivism: States Deliver Results”
     https://csgjusticecenter.org/youth/publications/juvenile-justice-white-paper/: “Reducing Recidivism and Improving Outcomes for Youth in the Juvenile Justice System”
     http://www.ncsc.org/topics/problem-solving-courts/mental-health-courts/resource-guide.aspx: “Mental Health Courts: Resource Guides
    They probably aren't quite what you are hoping to put together but they are interesting examples of how people are putting together information. I wonder if the "Toolkits" part of the Community Tool Box might be a starting point for thinking about how you might organize your resource guide: what "skills" do people need to come together and work on this issue, what challenges are they likely to confront, and how can they work to overcome these challenges. The content of the Toolbox is directly focused on recidivism but you might find it useful to think about which parts would be helpful for your customized resource guild. 
    Best of luck on this important problem.

Question Date: Wed, 12/09/2015
Question:
I will be installed as the 2016 President of the Ruritan National Foundation (RNF) Board in January 2016 in Jacksonville, FL. Ruritan National has about 1,000 clubs and 28,000 members primarily located in the small towns and rural communities of the eastern U.S. Our RN clubs focus on community service, fellowship, and goodwill. Most of our clubs offer educational scholarships and provide a variety of community service projects.
RNF has a corpus of about $4 million and annual earnings of about $200,000 are used to encourage local RN clubs to provide scholarships to community students.
The RNF Board would like to double our corpus in the next five years (2016-20) to over $8 million. The persons in line to serve at RNF Presidents over the next five years have agreed to develop a strategic plan to raise the $4 million and to work diligently to achieve $8 million and use it to more than double our current impact.
Can your Advisiors help lead us thru a strategic planning process beginning in January 2016?
Your suggestions and assistance would be greatly appreciated!
Thank you!
Fred Payne, 2016 RNF President, 864-884-8899 or
FPayne@greenvillecounty.org
Answer:

Congratulations on becoming the 2016 President of the Ruritan National Foundation. I enjoyed having the chance to "google" your organization to learn more about the important work that your organization is doing. You indicate that you hope to develop a strategic plan for your initiative to increase your financial resources and increase your impact. Several chapters of the Community Toolbox might be especially helpful. Each of these also includes toolkits that are hands-on descriptions of steps you might want to take. The chapters that could be especially helpful include:

  • Chapter 8: Develop a Strategic Plan
  • Chapter 9: Develop an Organizational Structure for the Initiative
  • Chapter 12: Providing Training and Technical Assistance
  • Chapter 36: Introduction to Evaluation
  • Chapter 39: Using Evaluation to Understand and Improve the Initiative

As you begin the strategic planning process, it can be very helpful to look at what others have done. A web search using "strategic planning tools" brings up lots of resources and examples (including the Community Toolbox). A few years ago I facilitated the strategic planning process for a land grant university and the process involved diverse groups from throughout the state. We found that initially there was considerable cynicism about the process because people had been through similar efforts in the past that had little impact. This impression that nothing will result is often there and so an important starting point is finding ways to help people see that their involvement will make a difference. We did this in part by finding ways to ensure that people's exact words and suggestions were visible throughout the process (in web stories, etc). People could see how they were contributing. This also helped people see the variation in views and that it would be important to find ways to bring the ideas together. At the end of the process people said that it wasn't just an exercise and they could see that it created a plan that would help the university move forward.
Best of luck on your strategic planning process.

Question Date: Sun, 12/13/2015
Question: when does a gathering become a community?
Answer:

You ask the interesting question, “When does a gathering become a community?” This question is intriguing because built into it are issues about how to make a one-off event something that can be continue. Many people have struggled with this issue and you will find much in the Community Toolbox that is relevant: Chapter 3: Assessing Community Needs and Resources, Chapter 6: Communication to Promote Interest, Chapter 9: Developing an Organizational Structure, and Chapter 18: Deciding Where to Start.
So, if I might, let’s “take apart” this question. A gathering is presumably something that occurs with the idea that it will happen at least once. What takes place at that gathering and how the gathering is put together will likely influence whether there is a continuation. For example, is the gathering where people just happen to come together? Or was thought put into how to ensure that certain people are there (“at the table”)? The amount of prework to decide who should be there and why can shape the likelihood that what happens will be continued. In addition to who is there, it can also be important to have a plan for what will happen at the gathering. Has attention been given to activities, discussions, and processes? The best gatherings often have a spontaneous quality that, paradoxically, isn’t spontaneous--lots of planning may have gone into designing what will happen at the gathering so there is forward momentum to create a community.
Now, back to the issue of when a gathering becomes a community. Communities have continuation. They often involve shared goals, collaborations, and resources. Getting from a gathering to a community may entail putting into place activities that help participants see some of the ways that they share goals and by working together they have a better chance of achieving those goals.
Here’s an example. In Canada and the U.S., the musical instrument the ukulele (a funny little instrument with origins in Hawaii and in Portugal) has become very popular in recent years. There are frequently gatherings in which people come together to play together, show each other their tiny instruments, and have fun. What has been intriguing is that increasingly these gatherings are turning into communities. People have begun to think about how children aren’t having opportunities to learn music and about how elders in nursing homes aren’t having chances to find a connection to music. In other words, there are challenges that uke players see in their towns that they believe can be addressed through making ukes more available. And that is what they are doing. All over. With deliberation and thoughtfulness they are moving from gatherings to communities and using this seemingly insignificant instrument as a means for making connections and solving problems. Uke players are so enthusiastic about their instruments that they convey this excitement in ways that can help others.

Question Date: Sun, 12/27/2015
Question:
I am looking to develop an assessment of baseline health information for a group of people in a different country that has asked for a health clinic to be built with the help of another outreach group. The outreach group needs to find a way to establish why the community wants the health clinic and what it will be used for, along with a baseline assessment. My degree is in public health so I have been asked to help with this. It has been so long since I have created something like this and was looking for a place to start as there are a number of obstacles to overcome with this assessment (like language, culture/societal norms etc). Any guidance would be appreciated.
Answer:

Hello Sarah,
Thank you for reaching out to us with such an initiative. It can be difficult assessing the needs of a community, especially if you had a number of barriers such as distance, culture, and language. We faced a similar challenge during my work with a mental health NGO working on Syrian refugees integration in  Lebanon. The NGO has previously implemented the training program in Lebanese schools with local students, however this time they needed to implement it unto Syrian children possibly suffering from PTSD. The NGO overcame this challenge by first using academic search engines to find similar studies/training programs internationally and locally. These studies/programs allowed the organization to locate people working in Syrian refugee communities and are more knowledgeable of the culture or have already conducted a study concerning the needs of the community; and partnerships were formed on that basis. 
It will help if you begin your search with similar programs/clinics implemented in the area, or surrounding areas, and touch base with them. That is a start to build upon, since they are already familiar with the needs of their communities. 
Also, please follow the links bellow for a more detailed guide on the how to:
Chapter 3. Assessing Community Needs and Resources: http://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-ne...
Toolkit 1. Creating and Maintaining Partnerships: http://ctb.ku.edu/en/creating-and-maintaining-partnerships
Toolkit 2. Assessing Community Needs and Resources: http://ctb.ku.edu/en/assessing-community-needs-and-resources
Chapter 18. Deciding Where to Start: http://ctb.ku.edu/en/table-of-contents/analyze/where-to-start
Chapter 5. Choosing Strategies to Promote Community Health and Development: http://ctb.ku.edu/en/table-of-contents-community-assessment/choosing-str...
Chapter 17. Analyzing Community Problems and Solutions: http://ctb.ku.edu/en/table-of-contents/analyze/analyze-community-problem...
Toolkit 3. Analyzing Problems and Goals: http://ctb.ku.edu/en/analyzing-problems-and-goals
Toolkit 7. Developing an Intervention: http://ctb.ku.edu/en/developing-intervention
Good luck with the project.

Question Date: Tue, 12/29/2015
Question:
I need to make a logic model for my class and I really need help with it I am very confused. I chose to do it on cost/affordability on medication.
Answer:

Hello Meghan, Thank you for reaching out to us with this request. It can be overwhelming at times bringing information from different sources and putting them into use. We have several tools and guidelines that can be really helpful to you. Section one (Developing a Logic Model or Theory of Change), in chapter 2 (Other Models for Promoting Community Health and Development) explains step by step how to develop the model, and has several tabs that can ease the process, from an example tab, to tools and resources tabs that you can visit for more information.
Please follow the link below that will direct you to section one of chapter two.
http://ctb.ku.edu/en/table-of-contents/overview/models-for-community-hea...
Good luck with your project,

Question Date: Sun, 01/17/2016
Question:
It is permissible for us to use these examples in a training session we are conducting for community service organizations in Howard County, Maryland?
Answer:

Hello Linda,
Thank you for your interest in using our materials and tools. Yes you may use our materials for your trainings, however, there's a procedure that you should follow. This is defined in our Use Policy, at http://ctb.ku.edu/en/use-policy
         The policy says (in paragraph #2) that people who want to use CTB materials in workshops for non-profit groups have permission to do so freely, as long as they credit and cite the CTB in their distribution.
Good luck with your training, let us know how it goes. 

Question Date: Tue, 01/19/2016
Question: what types of questions should be asked when calling a foundation for grants?
Answer:

Hello Celinda, thank you for coming to us with this question. It will all come down to your needs, what you hope to achieve, and the foundation’s objective and target. The foundations usually have a set of guidelines and criteria for their grants, some focused while other broader, that you can find on their websites and applications. Therefore, it is extremely important to do your research about the foundation before contacting them; about their objective, target group, type of funding, past projects, and criteria/guidelines for their grants. You may, then, contact the foundation with any unanswered question or concern, if the information was not available on their page.
We provide more information about grant writing, grant resources, searching for and contacting foundations, as well as examples and other resources and tools. The links bellow can assist you highlighting some points on the topic:
Chapter 42: Section 4. Applying for a Grant: The General Approach : http://ctb.ku.edu/en/table-of-contents/finances/grants-and-financial-res...
Toolkit 14. Writing a Grant Application for Funding: http://ctb.ku.edu/en/writing-grant-application
Good luck with your grand, let us know how it goes. 

Question Date: Wed, 01/20/2016
Question:
How do we develop a structure a for a community based organization whose strategic plan has expired and has no constitution?
Answer:

Hello Monde, Thank you for reaching out to us. I'm not certain of the context that your question fitin, however, please check Chapter 8. Developing a Strategic Plan and Chapter 9. Developing an Organizational Structure for the Initiative for more answers related to Structure and Strategic planing.
Best of Luck
 

Question Date: Fri, 01/22/2016
Question:
I am on a committee that would like to use Photovoice concepts to explore one particular zip code in Reno, Nevada. We want to use 'at-risk' youth, all of them have smart phones. We were thinking of having them upload images directly to a shared site or platform. Does anyone have any experience with this versus digital/traditional cameras??
Answer:

Hello Stacey, such an interesting question to ask. It is important to use modern tools  to reach the youth and gain their interest. In my experience both methods can be effective. The pictures can be shared on a website or an online platform such as Instagram or facebook. In that way the youth's pictures can be exposed to the group as well as  the rest of the local and international online community. That can be a great boost of moral for the youth, motivating them to take more pictures and be more involved. We used this approach once for a social cohesion project between refugee and local youth, and the outcomes were positive; each picture  included a small phrase of what that picture represent to the youth. While the Digital more traditional allows the youth to have more human interaction. the digital/traditional required the youth to be physically there, which can help in boosting their confidence and improve their communication skills, with the right guidance. You can find more about Youth Mentoring inChapter 22. Youth Mentoring Programs and  communication tools in Chapter 6. Communications to Promote Interestif you are interested.
Good luck with the project, let us know how it goes.
 

Question Date: Mon, 01/25/2016
Question:
Hi, I'm a MSW intern and I want to do a community-based participatory action research. I need some examples of things I can. I am in a community organizing class. I want to work with fathers who were involved with child welfare system, and how to build a support system for them in the community.
Answer:

Hello Shante, Thank you for reaching to us with this interesting approach to the matter. It is important to have such a support system to help the fathers with the challenges that they must face regularly. It is important to assess the needs of your beneficiaries and community in order to best support them. If you follow the hyperlink Chapter 3: Assessing Community Needs and Resources you will find several sections stating  tools and methods that can be helpful. Coming back to your main question, creating a support group can help your target group in overcoming their challenges, Chapter 21, Section 1: creating and facilitating peer support groups will guide you through the process giving you examples, structure, and tools.
We also have wide variety of tools that can help you with many different aspects that can help you better develop and sustain your project.  Check out the Table of Content
Good luck with your work

Question Date: Tue, 01/26/2016
Question:
I would like to propose a way to deter the youth of America from using tobacco products; however, I am usure how I would go about doing this.
Answer:

Hello Mary Ann, thank you for coming to us with this initiative. You can find several chapters in our archive that address issues concerning youth mentoring, social marketing, developing a strategic planning, promoting Community Health, among other topics available in our table of contents...

Good Luck

Question Date: Sat, 01/30/2016
Question:
How can I obtain all of the power point presentation you have to offer on how to start Support Groups. I am the Social Worker for Lititz Hematology and Oncology Care in Lititz, PA. We are going to build and start several support groups that address the needs of our particular population (cancer patients, cancer survivors, their families, etc) we are going to develop groups that address such things as How Cancer Impacts Everything and Everyone, How to continue to work fulltime or part time with Cancer, How do I explain this to my kids, and many others.
Answer:

Hello Diana, such a great Initiative. Thank you for coming to us for more information on creating support groups. What I understood from your question, you want to download Chapter 2Section 2. Creating and Facilitating Peer Support Groups powerpoint, correct? If so, all you need to do is just press on the powerpoint Hyperlink (A Powerpoint presentation summarizing the major points in the section) and it should download automatically. The Slideshow is just a summary to help refresh you memory, or to help explain the chapter your peers using the bullet points.  I hope this helps. Good luck

Question Date: Wed, 02/03/2016
Question:
Hi there, I'm looking to cite information from your articles for an academic assignment and I'm looking for specific authors in chapter 13. Can you help direct me to the location where authors are listed? Thank you!
Answer:

Hello Erica, glad to see you are interested in our materials. You will find a list of different resources used to gather the information at the bottom of every section. You can find more information about te use of CTB materials in the Use Policy Section. Good luck with your assignment.

Question Date: Sat, 02/06/2016
Question:
We are looking to start a youth peer group for 14-24 year olds living with a mental illness. I would like to have a contract for the youth to sign when they first join stating they will be respectful and no aggression. Is there anything I could use as a guideline. While I want this to be their group I feel there needs to be some guidelines and responsibilities for the participants.
Answer:

Hello Cathy,
Thank you for coming to us with this. Having some guidelines set to follow can definitely help them form a better sense of responsibility. I found it helpful to include them in the process of forming these guidelines and responsibilities. We did that several times with youth from different areas and backgrounds, between the age of 15 -25. The facilitator would introduce the program and the objective, and then s/he would explain the importance of having a set of rules and guidelines to keep the order, respect each other, and ask them the best way to make the sessions as beneficial/fun as possible (their likes, disklikes, expectations...).  The facilitator can use a flipchart to write down all their suggestions and have them all sign it, then hang it in the meeting room as a reminder of their guidelines. We saw this to give the youth ownership and personal responsibility for their actions and meeting. This can be easily adapted to the needs of the project/workshop/meeting...
Please find more information in the hyperlinks below on:

The first tittle can help with facilitation skills, while the second is dirrectly linked to youth mentoring and tools concerning that subject. The third has been found useful in certain contexts, and I thought you might want to explore it.
Good luck with the meetings, let us know how it goes.
 

Question Date: Wed, 02/10/2016
Question:
I run a non profit organization that promotes healthy living in San Diego, Ca. The biggest problem I have is getting help with projects. How would you suggest motivating others to work for free and how to find them?
Answer:

Hello Steve, Thank you for coming to us with this. I found it helpful to have visuals, such as website/facebook page/leaflets, while explaining more to people about the cause, how it relates to the community, what it means to me to work on it. this mixture of visualization, personal experience, effect on community, and how they can help (solution) have been effective in gaining peoples interest in the cause, to ask more questions, and often have a list of interested volunteers. We actually have a detailed chapter on volunteerism, please follow the Hyperlink for more information.
Chapter 11. Recruiting and Training Volunteers
Good Luck,

Question Date: Wed, 02/10/2016
Question:
Can you provide the names of the author(s) who wrote Section 8. Ethical Leadership? I would like to use it in an essay.
Answer:

Hello Anthony, glad to see you are interested in our materials. You will find a list of different resources used to gather the information at the bottom of every section. You can find more information about te use of CTB materials in the Use Policy Section. Good luck .

Question Date: Wed, 02/10/2016
Question: How do I cite this as a source? Who are the authors?

Thank you.
Answer:

Hello Chanelle, glad to see you are interested in our materials. You will find a list of different resources used to gather the information at the bottom of every section. You can find more information about te use of CTB materials in the Use Policy Section. Good luck .

Question Date: Mon, 03/07/2016
Question:
Hi CTB,
I live in a small town in central CA but I grew up in.... Kansas!!!!! So I had to write to you. My dad was a prof at KSU. No kidding. Kansas was a wonderful place to grow up. Wouldn't trade it for anything!

Here's my question: I haven't spent a lot of time reading everything on your site; there is SO much to read! I'm hoping you can point me in the best direction. I am a parent of two school aged children. Our town is about 40% White, 55% Latino, 5% Punjabi. 70% of the kids in our schools qualify for free/reduced meals, so money is an issue for most folks. Many of the Latinos and Punjabi adults do not speak English. Our schools are in pretty poor shape, both in terms of academics and facilities. In Nov. '18, some people (of which I am one) would like to pass a school bond or a tax so that we can raise money to fix the schools and haev better programs. However, we all agree that the community is not unified and there is a lack of trust between different groups. In addition, our largest voting majority are elderly or "empty nesters", so they no longer have a child in school.

I believe that we need to figure out how to build trust between the groups and unite the community, so that we can pass a bond or a tax for the schools.

HOW can we build community and trust between such a wide variety of people, who are different in age, culture/ethnicity, socioeconomics, and language, and who have very different goals?

Thank you very much!
Answer:

Hello Karen,
Thank you for coming to us with such an amazing request.
It’s always fulfilling to find people interested in bringing their community closer together to improve and better their surroundings. We faced something similar in a municipality we were working with to develop a more trusting and coherent relationship between the locals and refugees. It was difficult to build this trust between the local residents and the refugees, because there has been a history of stereotype and prejudice between the two groups for a number of years, due to historical reasons, along with some lack of knowledge about each other’s cultures. Our first step was to understand the situation. We met with as many people as we could from different religions, different nationality, and different socio-economic background, and discussed their views of the situation. Then, We found a person from each group, that is trusted her/his community, to communicate to them using his/her understanding of their culture. We were able to organize through their help joint roundtables to discuss their challenges, the needs of their communities, and potential solutions… it eventually lead to build a more trusting relationship between the groups, however that took us two years of consistent work and activities to bring them together. What began with few numbers turned into a bigger number.
I would like to note that it is important to have an impartial facilitator with excellent communication skills leading the meetings. It is extremely important for the participants to feel that they are all heard and cared for equally.
This approach was the best for the situation that we were in, however it does not necessarily mean that it would work for you. You can use it as an example or guide to develop something similar or completely different.
Please follow the hyperlinks below for more information:  
Chapter 3. Assessing Community Needs and Resources
Chapter 7. Encouraging Involvement in Community Work
Chapter 17. Analyzing Community Problems and Solutions
Chapter 18. Deciding Where to Start
Chapter 19. Choosing and Adapting Community Interventions
Chapter 27. Cultural Competence in a Multicultural World
 Good luck with your intiative, let us know how it goes.

Question Date: Sat, 03/26/2016
Question:
Are you aware of any survey or a bank of questions I can use in a survey I could develop with my staff, parents and students to assess our level of cultural competence, implicit biases and institutionally racist practices?
Answer:

Hello Melissa,
Thank you for reaching to us. Chapter 27. Cultural Competence in a Multicultural World might be of help for you. This chapter visits many topics concerning prejeduce and racism, diversity, cultural differences. It might be helpful in the development of the survey.
Good luck,
 

Question Date: Wed, 03/30/2016
Question:
Hi, I just had joined your organization. I like to learn more about leadership programs, I am a supervisor and property manager. Any ideas you have in mind would be greatly appreciated.
Answer:

Hi Alice,
Thank you for submitting your question to Ask an Advisor.  We hope that we can provide you with an answer you'll find useful and applicable in your work. 
That said, without knowing what types of leadership programs you are looking for or whether you are looking to build your own leadership skills or those of other people let me point you to some of the Community Tool Box (CTB) resources that might be of use to you.  You'll have to sort through the information to find specifically what you're looking for, but in the event you don't find what you're looking for please let us know and we'll work together to find you what you need. 
If you go to the CTB, look at the upper left hand corner and click on Learn A Skill (how-to information).  There are two options: Table of Contents and Toolkits.  Click on Table of Contents and scroll down to the chapter entitled: Leadership and Management - Information about the Core Functions of Leadership, Management, and Group Facilitation.  You will note 4 chapters, 13 - 16, are all related to leadership.  The related Toolkit is number 6, Building Leadership.  This should get you started.  Again, if you don't find what you're looking for please let us know and we'll do our best to help you find the answers.  Thank you again for writing and all the best to you.
Ask an Advisor
         
 

Question Date: Tue, 04/05/2016
Question:
What are the steps in the following: write "an assessment of the direct and indirect financial consequences for your proposed initiative".

Thank you,
Tracey K. Carr
Answer:

Hi Tracey,
Thank you for submitting your most excellent question to Ask an Advisor, I hope we can be of help.  Your question is not uncommon to those preparing funding applications and we've found that over the years funders really want you to carefully consider (i.e., assess) how you're spending their money so that you are maximizing the impact of your project or program (i.e., consequences) and they are maximizing the return on their investment.  Fair enough, we live in the age of accountability so it's to be expected.  That said, let's think about your question from the perspective of your program or project's logic model.  You've going to use funds to purchase resources (i.e., inputs such as an evidence-based curriculum, program dedicated staff, transportation, etc.), allowing you to carry out specific program/project activities (i.e., outputs) that will help you effect some sort of community change or improvement for your target population (i.e., outcomes). Purchasing these resources and then carrying out activities is a direct consequence of funding that can be tied directly to your program/project budget (i.e., financial resources -> inputs -> outputs -> outcomes).  Does that make sense?  I hope so.  Now, assessing the indirect financial consequences requires a bit more finesse and thought.  You might consider indirect consequenes as being unintended, things that your funding doesn't necessarily buy (in a manner of speaking).  For example, your program might leverage other community resources that have some sort of financial value.  These resources would be considered to be indirect financial consequences because you didn't use direct funds to "purchase" them, rather they were unintended, but have value.  Does that make sense?  I hope so.  If my answer is not clear let me point you to some outstanding resources we have here in the Community Tool Box.  Specifically, click on Learn a Skill (how-to information) in the upper left corner and click on the Table of Contents.  I think Chapter 31 - Section 6 including on-line resources (scroll down to the bottom of the page) "Tools and Resources for Assessing Social Impact"; Toolkit 10; Chapter 42 - Section 5; and Toolkit 14 will provide what you're looking for.  Thank you again for your question and we hope we've helped or at least pointed you in the right direction.
Ask an Advisor
                 

Question Date: Wed, 04/06/2016
Question:
Hi, i have lean a lot from you so now i want to reference about you , what can i say?
Answer:

Hi Boithero,
Thank you very much for your question and equally important, wanting to spread the word about the Community Tool Box and Ask an Advisor, we are very much obliged.  Here's what I would tell people about the Community Tool Box (http://ctb.ku.edu) : A free, on-line resource and public service for those working to build healthier communities and bring about social change.  It offers 300 sections and over 7,000 pages of tips and tools for taking action in communities from community assessment to planning, intervention, evaluation, advocacy, and so much more.  Under continuous development since 1994, the Community Tool Box is widely used in teaching, training, and technical support.  Currently, it is available in English, Spanish, and Arabic and has reached those working in over 230 countries around the world.  The vision behind the Community Tool Box is that people - locally and globally - are better prepared to work together to change conditions that effect their lives.  The mission of the Community Tool Box is to promote community health and development by connecting people, ideas, and resources.  A primary of the Community Tool Box is its how-to-do-it sections on various community topics ranging from leading groups to training volunteers and from evaluating programs to marketing new ideas.  The emphasis in all sections is on practical guidance that community workers of all kinds can use in their daily activities.   Ask an Advisor (http://ctb.ku.edu/en/ask-adisor) is a part of the Community Tool Box and is also a free, public service that provides brief, personalized, responses to questions about community work (e.g., planning, assessment, participation, publicity, program development, leadership, advocacy, or evaluation) in health and development.  For example, if someone wants to know about which monitoring and evaluation methods to use, but either can't find the answer in the Community Tool Box or needs clarification, Ask an Advisor is here to help.  Okay, I hope that helps you in talking about the Community Tool Box and Ask an Advisor to your friends and colleagues!
Ask an Advisor
    
 
 

Question Date: Thu, 04/07/2016
Question:
Hello, I am a consultant writing a strategic plan for a non-profit. One deliverable from the RFP is to "create assessment tools/methods for evaluating outcomes, goals, strategies and programs." I am confused about what form this should take--is this a one page series of assessment questions that will evaluate all of these, or a multi-page document with questions about each? Do you know of any samples that I could refer to? I know what an assessment tool is generally but I'm not clear on what it means in this case. Thank you!
Answer:

Cheers Renee,
Thank you for stopping by Ask an Advisor and for your great question.  I think this is the type of deliverable that sends shivers down the spines of even the most stalwart of NFP consultants so not to worry you're not alone.  To begin, let's unpack what you've been tasked with in the RFP in terms of "creating assessment tools/methods for evaluating outcomes, goals, strategies, and programs."  What the RFP is asking you to do is write an evaluation plan as part of the strategic plan that is more detailed and specific than a one page assessment and more along the lines of a multi-page document as you correctly surmised.  This evaluation plan will be determined by talking with your NFP clients about what elements need to be evaluated, what the client wants to know about each element (i.e., the evaluation questions), what instruments (i.e., tools) are needed to answer those questions, what design might be used (e.g., qualitative, mixed-methods, quasi-experimental), whether you might be able to use existing evaluation plans and tools from previous evaluations (most NFPs have evaluations on hand), and the like.  That said, and let me be clear, if you don't feel comfortable in the evaluative domain ask your clients whether it is feasible to bring in an external evaluation consultant (ideally your client has one they've worked with and trust or there is someone on staff who has some evaluation chops) to augment the good work that you're already doing.  Renee, please don't feel bad about asking and believe me there's no shame  because it's better to bring in someone who does evaluation all the time than to fumble around in an area that is not well suited to your talents and skill set.  If, after meeting with your clients it is not feasible to bring in an external evaluator or there isn't anyone you can work with in the organization then let me steer you to the resources we have in the Community Tool Box regarding evaluation - and let me say as someone who is trained in applied research and evalation, what you'll find here is really solid and pretty awesome (yeah, it's awesome).  If you go to our home page you'll notice the Learn a Skill (how-to information) button in the top left corner.  Click it on and the click on table of contents and scroll down to "Evaluating Community Programs and Initiatives." Take a deep breath.  Voila, this section provides you with information about developing a plan for evaluation, evaluation methods, and using evaluation to understand and improve the initiative.  You will notice there are four chapters (36 - 39) and one toolkit (12) dedicated to evaluation.  There is enough information contained therein that is directly applicable to what needs to be done as specified by the RFP.  I hope you find this useful.  Again, if you don't feel comfortable with the evaluative enterprise then ask about bringing in someone to help, there is no shame at all.  Let us know if you have any other questions and thank you for sharing your question with us; you are never alone!
Ask an Advisor        

Question Date: Fri, 04/08/2016
Question:
Can you give me your advice on our mission statement.

Bound By Dog Tags Foundation

Mission Statement

Promoting camaraderie and emotional support to Veterans in need, from others that answered the call of service for country.
Answer:

Hi Andrew,
Thank you for submitting your question to Ask an Advisor and seeking clarity on your organization's mission statement.  As you know, an organization's mission statement, and getting that mission statement just right is crucial for attracting volunteers, funders, staff, and even clients or constituents.  That said, I'm not sure what type of specific advice you are seeking about your mission statement because I don't have any background on the Bound by Dog Tags Foundation so it will be somewhat difficult to determine whether your mission statement makes sense.  Regardless, let's take a closer look and see what we've got. Your mission statement is: "Promoting camaraderie and emotional support to Veterans in need, from others that answered the call of service for country."   If I were to write your mission statement I might say: "The mission of the Bound by Dog Tags Foundation is to provide emotional support to veterans in need through camaraderie with those who also answered the call of duty."  Otherwise, your mission statement is fairly clear.  However, the questions I'd like you to consider are: 1) Does it capture the essence of what the foundation does?; 2) Is it accurate?; 3) does it say enough?; 4) Is it captivating and compelling?; 5) Is it clear to someone who knows nothing about the foundation?; and 6) After reading it, would someone want to engage with the foundation?  That said, let me provide you with some resources from the Community Tool Box that will help you answer these questions: in the top left corner of the Community Tool Box home page click on Learn a Skill (how-to information), click on table of contents and scroll down to the section entitled "Developing a Strategic Plan and Organizational Structure." Click on Chapter 8 - Developing a Strategic Plan.  Sections 1 and 2, along with Toolkit 5 offer guidance in developing or revising a mission statement.  There is so much more that goes into writing a mission statement than the mere words on a web site.  Rather, a mission statement reflects the vision an organization has about the changes it wants to effect and for whom it wants to make them.  So, my suggestion is to consider more than just the mission statement per se, rather also consider some of the more structural organizational underpinnings that guide your mission.  Again, thank you for your question and we do hope that we've been of assistance to you.  If not, please feel free to ask more questions!
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Question Date: Fri, 04/08/2016

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