Troubleshooting Guide for Solving Problems:

Common Problems, Reflection Questions, and Links to Support Tools

 

The Troubleshooting Guide can be helpful in solving problems and dilemmas that are common with doing community work. To use this Guide, click on one of the 13 types of common problems that is closest to your situation. Use the reflection questions to help clarify the issue(s). Use the links to appropriate sections in the CTB to find support.


  1. We need to understand the community or situation better.
  2. We don’t understand the problem or goal.
  3. We don’t know what to do to solve the problem.
  4. There is no clear direction or communication within the group.
  5. There is not enough community participation.
  6. There is not enough leadership.
  7. We are facing opposition or conflict.
  8. There is not enough action to promote change.
  9.  There is not enough change in the community or system.
  10. We don’t know how to evaluate our program or initiative.
  11. There is not enough improvement in outcomes.
  12. There are unintended or unwanted outcomes.
  13. Not enough money to sustain the program or initiative.