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Troubleshooting Guide for Solving Problems:

Common Problems, Reflection Questions, and Links to Support Tools

We need to understand the community or situation better.

SOME REFLECTION QUESTIONS:

SOME CTB SUPPORTS:

1. Have we described the people and conditions in the community?	Toolkit: Assessing Community Needs and Resources CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 2: Understanding and Describing the Community Chapter 31, Section 2: Conducting Studies of the Issue
2. Have we described the history of the community (in general and regarding the issues of concern)?	Toolkit: Assessing Community Needs and Resources CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 2: Understanding and Describing the Community Chapter 3, Section 4: Collecting Information about the Problem Chapter 3, Section 19: Using Public Records and Archival Data Chapter 27, Section 1: Understanding Culture and Diversity in Building Communities Chapter 31, Section 2: Conducting Studies of the Issue
3. Have we described what matters to people in the community?	CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES Chapter 3, Section 3: Conducting Public Forums and Listening Sessions Chapter 3, Section 6: Conducting Focus Groups Chapter 3, Section 10: Conducting Concerns Surveys Chapter 3, Section 12: Conducting Interviews Chapter 3, Section 13: Conducting Surveys Chapter 3, Section 17. Leading a Community Dialogue on Building a Healthy Community Chapter 14, Section 4: Understanding People’s Needs Chapter 31, Section 3: Gathering Data on Public Opinion
4. Have we described what matters to others (stakeholders) who care about the community?	CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 7: Conducting Needs Assessment Surveys Chapter 3: Section 11: Determining Service Utilization Chapter 14, Section 3: Discovering and Creating Possibilities Chapter 31, Section 4: Studying the Opposition
5. Have we gathered and reviewed evidence about potentially important problems or goals?	Toolkit: Assessing Community Needs and Resources Chapter 3, Section 4: Collecting Information About the Problem Chapter 3, Section 5: Analyzing Community Problems Chapter 3, Section 9: Developing Baseline Measures of Behavior Chapter 3, Section 15. Quantitative Methods to Assess Community Issues Chapter 3, Section 17: Leading a Community Dialogue on Building a Healthy Community Chapter 3, Section 19. Using Public Records and Archival Data Chapter 4, Section 4: Talking About Risk and Protective Factors Related to Community Issues Chapter 31, Section 1: How to Conduct Research: An Overview Chapter 31, Section 2: Conducting Studies of the Issue Chapter 31, Section 3: Gathering Data on Public Opinion
6. Have we identified the needs related to important problems and goals?	Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 14: SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats Chapter 4, Section 4: Talking About Risk and Protective Factors Related to Community Issues Chapter 31, Section 1: How to Conduct Research: An Overview Chapter 31, Section 2: Conducting Studies of the Issue Chapter 31, Section 3: Gathering Data on Public Opinion
7. Have we identified resources and assets that can be used in addressing important problems or goals?	Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 8: Identifying Community Assets and Resources Chapter 3, Section 14: SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats Chapter 4, Section 4: Talking About Risk and Protective Factors Related to Community Issues Chapter 14, Section 4: Understanding People’s Needs Chapter 14, Section 8: Learning from and Contributing to Constituents Chapter 31, Section 1: How to Conduct Research: An Overview Chapter 31, Section 2: Conducting Studies of the Issue Chapter 31, Section 3: Gathering Data on Public Opinion

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