Troubleshooting Guide for Solving Problems:

Common Problems, Reflection Questions, and Links to Support Tools

     4.   There is no clear direction or communication within our group.

SOME REFLECTION QUESTIONS:

SOME CTB SUPPORTS:

1. Do we agree on our community’s needs and what our community is concerned about?

Toolkit: Assessing Community Needs and Resources

CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES

2. Do we have a clear vision and mission for the group?

Chapter 8, Section 1: An Overview of Strategic Planning or “VMOSA” (Vision, Mission, Objectives, Strategies, and Action Plans)

Chapter 8, Section 2: Proclaiming Your Dream: Developing Vision and Mission Statements

Chapter 14, Section 2: Developing and Communicating a Vision

3. Have we developed objectives and strategies?

Chapter 8, Section 1: An Overview of Strategic Planning or “VMOSA” (Vision, Mission, Objectives, Strategies, and Action Plans)

Chapter 8, Section 3: Creating Objectives

Chapter 8, Section 4: Developing Successful Strategies: Planning to Win

4. Have we developed a clear action plan (i.e., who would do what by when, with what communication?) for each intervention component to be implemented?

Toolkit: Developing Strategic and Action Plans

Chapter 8, Section 1: An Overview of Strategic Planning or “VMOSA” (Vision, Mission, Objectives, Strategies, and Action Plans)

Chapter 8, Section 5: Developing an Action Plan

Chapter 8, Section 7: Identifying Action Steps in Bringing About Community and System Change

5. Have members of the community been part of the process of strategic planning?

Toolkit: Developing Strategic and Action Plans

CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK

Chapter 7, Section 6: Involving Key Influentials in the Initiative

Chapter 7, Section 7: Involving People Most Affected by the Problem

CHAPTER 8: DEVELOPING A STRATEGIC PLAN

Chapter 14: Learning From and Contributing to Constituents

Chapter 18, Section 2: Participatory Approaches to Planning Community Interventions

Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can Benefit and Who Can Help

Chapter 30, Section 4: Recognizing Allies

6. Have we drafted a framework or model of how change will occur?

Toolkit: Developing a Framework or Model of Change

CHAPTER 2: SOME OTHER MODELS FOR PROMOTING COMMUNITY HEALTH AND DEVELOPMENT

Chapter 2, Section 1: Developing a Logic Model or Theory of Change

7. Have we put a process in place for renewing the group’s action plan and model of change?

Toolkit: Developing Strategic and Action Plans

Toolkit: Developing a Framework or Model of Change

CHAPTER 45: SOCIAL MARKETING OF SUCCESSFUL COMPONENTS OF THE INITIATIVE

Chapter 12, Section 7: Organizing a Retreat

Chapter 45, Section 1: Understanding Social Marketing: Encouraging Adoption and Use of Valued Products and Practices

CHAPTER 46: PLANNING FOR LONG-TERM INSTITUTIONALIZATION

Chapter 46, Section 1: Strategies for the Long-Term Institutionalization of an Initiative: An Overview

Chapter 46, Section 2: Strategies for Sustaining the Initiative

Chapter 46, Section 3: Promoting the Adoption of the Initiative’s Mission and Objectives

8. Is our group unified and sufficiently free of internal conflicts?

Chapter 9, Section 2: Choosing a Group to Create and Run Your Initiative

Chapter 13, Section 4: Building Teams: Broadening the Base for Leadership

Chapter 13, Section 6: Recognizing the Challenges of Leadership

Chapter 14, Section 5: Building a Sustaining Commitment

Chapter 15, Section 4: Promoting Internal Communication

Chapter 20, Section 6: Training for Conflict Resolution

Chapter 30, Section 2: Survival Skills for Advocates

9. Do we have processes in place for resolving conflicts?

Chapter 6, Section 1: Developing a Plan for Communication

Chapter 10, Section 5: Developing Personnel Policies

Chapter 14, Section 7: Building and Sustaining Relationships

Chapter 20, Section 6: Training for Conflict Resolution

10. Have we taken steps to encourage open and full communication within our group?

CHAPTER 14: CORE FUNCTIONS IN LEADERSHIP

Chapter 4, Section 2: Communicating Information About Community Health and Development

Chapter 6, Section 1: Developing a Plan for Communication

Chapter 10, Section 5: Developing Personnel Policies

Chapter 15, Section 4: Promoting Internal Communication

11. Have we taken steps to ensure full coordination within our group?

Chapter 6, Section 1: Developing a Plan for Communication

Chapter 9, Section 1: Organizational Structure: An Overview

Chapter 10, Section 5: Developing Personnel Policies

Chapter 14, Section 7: Building and Sustaining Relationships

Chapter 15, Section 4: Promoting Internal Communication

Chapter 20, Section 6: Training for Conflict Resolution