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Troubleshooting Guide for Solving Problems:

Common Problems, Reflection Questions, and Links to Support Tools

5. There is not enough community participation .

SOME REFLECTION QUESTIONS:

SOME CTB SUPPORTS:

1. Do we know what the community needs and is concerned about?	Toolkit: Assessing Community Needs and Resources CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 3: Conducting Public Forums and Listening Sessions Chapter 3, Section 4: Collecting Information About the Problem Chapter 3, Section 17: Leading a Community Dialogue on Building a Healthy Community Chapter 14, Section 4: Understanding People’s Needs Chapter 31, Section 3: Gathering Data on Public Opinion CHAPTER 17: ANALYZING COMMUNITY PROBLEMS AND SOLUTIONS
2. Have we determined the reasons our organization wants or needs additional members?	CHAPTER 3: ASSESSING COMMUNITY NEEDS AND RESOURCES
3. Have we identified those who need to be involved in order to accomplish our group’s objectives or specific projects?	Chapter 7, Section 6: Involving Key Influentials in the Initiative Chapter 7, Section 7: Involving People Most Affected by the Problem Chapter 18, Section 3: Identifying Targets and Agents of Change: who Can Benefit and Who Can Help
4. Have we created conditions that will allow the greatest diversity of people and organizations to participate?	Toolkit: Increasing Participation and Membership CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action Chapter 7, Section 2: Promoting Participation Among Diverse Groups Chapter 7, Section 3: Methods of Contacting Potential Participants
5. Have we made the participation and involvement more rewarding or attractive?	CHAPTER 21: ENHANCING SUPPORT, INCENTIVES, AND RESOURCES Chapter 7, Section 3: Methods of Contacting Potential Participants Chapter 14, Section 7: Building and Sustaining Relationships Chapter 41, Section 2: Providing Incentives for Staff and Volunteers Chapter 41, Section 4: Holding Awards Ceremonies Chapter 41, Section 5: Honoring Colleagues Chapter 41, Section 6: Honoring Community Champions
6. Have we made participation easier or of lower cost (i.e., modifying access, barriers, and opportunities; e.g., having meetings at convenient times, providing translators or child care as needed)?	CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK Chapter 7, Section 7: Involving People Most Affected by the Problem CHAPTER 21: ENHANCING SUPPORT, INCENTIVES, AND RESOURCES CHAPTER 23: MODIFYING ACCESS, BARRIERS, AND OPPORTUNITIES Chapter 41, Section 2: Providing Incentives for Staff and Volunteers Chapter 45, Section 6: Promoting Behavior Changes by Making it Easier and More Rewarding: Benefits and Costs
7. Have we improved peoples’ abilities to be involved (e.g., providing information, skill training, and support for participants and members)?	Toolkit: Increasing Participation CHAPTER 20: PROVIDING INFORMATION AND ENHANCING SKILLS CHAPTER 26: CHANGING THE PHYSICAL AND SOCIAL ENVIRONMENT CHAPTER 11: RECRUITING AND TRAINING VOLUNTEERS Chapter 11, Section 4: Developing Training Programs for Volunteers Chapter 12, Section 2: Designing a Training Session Chapter 12, Section 3: Delivering a Training Session Chapter 15, Section 3: Providing Support for Staff and Volunteers
8. Have we done enough to identify and invite people in the community to participate?	CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK CHAPTER 11: RECRUITING AND TRAINING VOLUNTEERS Chapter 11, Section 2: Recruiting Volunteers Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can Benefit and Who Can Help Chapter 30, Section 4: Recognizing Allies Chapter 30, Section 6: Encouraging Involvement of Potential Opponents as well as Allies
9. Have we created an atmosphere that fosters continued participation by staff and volunteers?	CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK Chapter 14, Section 7: Building and Sustaining Relationships Chapter 41, Section 2: Providing Incentives for Staff and Volunteers
10. Have we planned for involving new generations of people and organizations?	Toolkit: Building Leadership Chapter 11, Section 1: Developing a Plan for Involving Volunteers Chapter 13, Section 1:Developing a Plan for Building Leadership Chapter 13, Section 4: Building Teams: Broadening the Base for Leadership Chapter 13, Section 5: Developing a Community Leadership Corps: A Model for Service-Learning Chapter 13, Section 7: Encouraging Leadership Development Across the Life Span Chapter 14, Section 5: Building and Sustaining Commitment Chapter 15, Section 3: Providing Support for Staff and Volunteers
11. Do we have a leadership team with a clear vision for encouraging participation in the group?	Chapter 8, Section 2: Proclaiming Your Dream: Developing Vision and Mission Statements Chapter 13, Section 1: Developing a Plan for Building Leadership Chapter 13, Section 4: Building Teams: Broadening the Base for Leadership Chapter 13, Section 5: Developing a Community Leadership Corps: A Model for Service-Learning Chapter 14, Section 2: Developing and Communicating a Vision
12. Have those who are directly experiencing the problem been participating?	CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK Chapter 7, Section 2: Promoting Participation Among Diverse Groups Chapter 7, Section 6: Involving Key Influentials in the Initiative Chapter 7, Section 7: Involving People Most Affected by the Problem Chapter 18, Section 3: Identifying Targets and Agents of Changes: Who Can Benefit and Who Can Help
13. Have people who have enough influence to change things been participating?	CHAPTER 7: ENCOURAGING INVOLVEMENT IN COMMUNITY WORK Chapter 7, Section 6: Involving Key Influentials in the Initiative Chapter 14, Section 7: Building and Sustaining Relationships Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can benefit and Who Can Help Chapter 30, Section 4: Recognizing Allies Chapter 33, Section 1: Writing Letters to Elected Officials Chapter 33, Section 7: Lobbying Decisionmakers

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