Table of Contents >
Chapter 3. Assessing Community Needs and Resources >
Section 11. Determining Service Utilization >
Determining Service Utilization |
Tools & Checklists | Contributed by Chris Hampton and Kate Nagy Edited by Bill Berkowitz and Kate Nagy |
Checklist
Here, you'll find a checklist which summarizes the major points contained in the text.
____You understand what it is to determine service utilization.
____You understand the advantages and disadvantages of determining service utilization.
____You have decided what sort of services you're going to survey.
____You have also decided whether to measure service coordination.
____You have compiled a basic inventory of services.
____You have decided what information you want to gather about these services.
____You have gathered data on how much the services are being used.
____You have analyzed your results.
____You have written a report of your results.
____If your report is internal, you have shared it with staff, your Board of Directors, and your funders.
____If your report describes service utilization in several organizations across the community, you have shared it with other organizations.
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