Table of Contents >
   Part B. Community Assessment, Agenda Setting, and Choice ... >
      Chapter 3. Assessing Community Needs and Resources >
         Section 11. Determining Service Utilization >
             Tools & Checklists - A checklist that summarizes the major points contained in the section. >

Determining Service Utilization

  

Tools & Checklists

 Contributed by Chris Hampton and Kate Nagy Edited by Bill Berkowitz and Kate Nagy

Checklist

Here, you'll find a checklist which summarizes the major points contained in the text.


____You understand what it is to determine service utilization.

____You understand the advantages and disadvantages of determining service utilization.

____You have decided what sort of services you're going to survey.

____You have also decided whether to measure service coordination.

____You have compiled a basic inventory of services.

____You have decided what information you want to gather about these services.

____You have gathered data on how much the services are being used.

____You have analyzed your results.

____You have written a report of your results.

____If your report is internal, you have shared it with staff, your Board of Directors, and your funders.

____If your report describes service utilization in several organizations across the community, you have shared it with other organizations.