Table of Contents >
Chapter 10. Hiring and Training Key Staff of Community Organi... >
Section 7. Developing Training Programs for Staff >
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| Contributed by Phil Rabinowitz Edited by Bill Berkowitz |
Tools
Tool #1: A Sample Training Evaluation Survey
| Please circle one number as a response for each question below. |
| 1=Strongly Disagree, 2=Disagree, 3=Neutral or Don't Know, 4=Agree, 5=Strongly Agree |
| | | | | | |
| 1. I found this training helpful. | 1 | 2 | 3 | 4 | 5 |
| 2. I will use at least some of what I learned. | 1 | 2 | 3 | 4 | 5 |
| 3. I see how this training applies to my work. | 1 | 2 | 3 | 4 | 5 |
| 4. I understood the material well. | 1 | 2 | 3 | 4 | 5 |
| 5. I want to know more about this topic. | 1 | 2 | 3 | 4 | 5 |
| 6. I'd like more trainings like this. | 1 | 2 | 3 | 4 | 5 |
| |
| Please explain what changes, if any, you might make in your work as a result of this training. |
| What specific action will you take as a result of this training? |
| What did you particularly like about this training? |
| What would you have done differently? |
| Are there related topics you'd like training in? |
Checklist
Here, you'll find a checklist that summarizes the major points contained in the text.
___You understand that staff training is learning directly related to the skills, knowledge, and strategies necessary to do a particular job.
___You know what is included in a training program.
- Training for new staff who have never done this particular work before.
- Training for new staff who are experienced in the work of the position.
- Staff development
- Professional development
___You understand that staff development is ongoing training for all staff.
___You understand that professional development is training to increase particular knowledge or to gain the next level of expertise in a position.
___ You understand why to run a training program for new staff.
- It shows them that the organization is serious about what it is.
- It makes them feel that the organization is supportive of them.
- Have proper training boosts their confidence.
- It enlists them as "regulars" in the organization.
- It shortens the time it takes them to become competent at their jobs.
- It reduces their need to ask other staff members for advice or information.
- It diminishes the chances that they'll make mistakes that cost the organization.
___You understand why to run a training program for veteran staff.
- It helps them to become continually more competent at what they do.
- It introduces them to the latest research and theory.
- It helps them to maintain interest in and enthusiasm for their work.
- It can expose them to other practitioners with different, and perhaps better, methods.
- It gives them one more reason to stay with the organization.
- It keeps the organization dynamic and healthy.
___You understand that training for new staff should be conducted as soon as possible after hiring, and ideally as part of new staff orientation.
___You understand that training for veteran staff should happen on a regular basis throughout the life of the organization.
___You understand the steps for developing and running a training program:
- Planning
- Methods
- Logistics
- Evaluation