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Table of Contents >
   Part E. Leadership, Management, and Group Facilitation
      Chapter 14. Core Functions in Leadership >
         Section 4. Understanding People's Needs >
             Tools & Checklists - A checklist that summarizes the major points contained in the section. >

Understanding People's Needs

  

Tools & Checklists

 Contributed by Jenette Nagy and Marya Axner Edited by Bill Berkowitz and Kate Nagy

Tools
Checklist

Tool #1: Participant Feedback Form

At the end of the meeting, the facilitator or recorder can pass out the following sheets to be filled in anonymously by meeting participants in an effort to get honest thoughts and feelings from meeting participants.



Participant Feedback Form


Date of meeting:

Overall, how useful did you find the meeting?



What did you like best about the meeting?



What did you like least about the meeting?



Was the proper amount of time spent on each subject? If not, which subjects took too long? Which weren't given enough time?



What should be different about future meetings?


Additional comments:




We appreciate your help and feedback at and about today's meeting. The facilitator will address concerns brought up on these feedback sheets and send a letter to all participants in the next two weeks.

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Checklist

Here, you'll find a checklist summarizing the major points contained in the text.


___You understand that needs are things that are required for some reason.


You know what the different kinds of needs are:

___Large-scope community needs

___Root or causal needs

___Informational needs

___Physical needs

___Personal needs


You understand why the leader should try to understand people's needs:

___To keep the group moving forward towards shared and desired goals.

___To create a sense of accomplishment among group members.

___To strengthen individuals' connections with the group and increase the likelihood of success.

___To keep morale high.

___To reinforce group members' belief in the leader.


You understand how a leader can best meet people's needs:

___You have asked people what they need.

___You maintain good relationships.

___You have done your research.

___You are constantly making connections between people, your work, and the larger community.

___You are accessible.

___You have institutionalized the process of getting feedback from group members.

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