Table of Contents >
   Part I. Organizing for Effective Advocacy
(Chapters 3... >
      Chapter 33. Conducting a Direct Action Campaign >
         Section 4. Filing a Complaint >
             Tools & Checklists - A checklist that summarizes the major points contained in the section. >

Filing a Complaint

  

Tools & Checklists

 Contributed by Eric Wadud Edited by Bill Berkowitz

Checklist

Here you will find a checklist summarizing the main points of the section.


Before you file your complaint

___You know who the person is to address your complaint to.

___You know the form that your complaint should take.

___You are aware of what you want to accomplish.


Writing your complaint

___You have stated your purpose clearly.

___The reason you are making the complaint is obvious.

___You have demonstrated the importance.

___You have requested what you would like to see happen.

___You have asked for a timely reply.

___Your complaint is short and to the point.

___You were polite.

___You refrained from criticism and personal attacks.

___You demonstrated that you have support.

___You have determined the appropriateness of humor.

___You are prepared to raise the stakes if necessary.

___You have a copy of the complaint.