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Question: I have been given the task of implementing and writing an operations manual for a teen suicide hot line. Where do I begin? Can you help me find a sample or template for a table of contents?
Answer: Ms Lilly, I'm sorry to say that we don't have this kind of specific information on the Community Tool Box. We focus on broader strategic issues, and some tactical issues related to community organizing for a variety of purposes. You might want to contact other crisis hotlines to request a copy of theirs. I am sure that they will be generous in responding to your request. Best of luck with your work.
Question Date: Fri, 06/01/2007