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Question:
Hi, I am a social worker at a family medicine center. I am looking for tools on assessing and improving communication, and morale. Can you please recommend a good tool that would allow me to assess these areas of improvement. Thank you in advance.
Answer:

Hello Raul,
I am not able to recommend specific tools without having more information about the organization, the issues at hand, and other factors. I would recommend that you use Google Scholar to search the literature for a tool that has validity and reliability evidence, and more information about how others may have addressed similar problems. You might also consult with a management consultant (especially one that works with similar organizations). if your center is a nonprofit, look for a nonprofit management center that is a nonprofit. 
Sincerely,
The Community Tool Box Advisor

Question Date: Mié, 02/01/2017