Increasing Participation and Membership:

Outline with Links to Tools for Increasing Participation and Membership

  • Determine why you need or want other people to get involved. Some possibilities may include:
    Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action
    • Those who could benefit most from your effort are not currently participating.
    • The group's membership does not include representation from key sectors and those individuals who can provide crucial insight into planning appropriate interventions.
    • The effort is not publicly visible or supported in the community and expanding the membership base will bring about greater community and/or political support.
    • The organization or group lacks members with specific knowledge, relationships, or experience (e.g., fundraising) needed to accomplish its goals.
    • You do not currently have enough participants to carry out the legwork involved with action planning steps..
    • As objectives are achieved, the organization has chosen to broaden its goals, which will require additional membership support.

      What are the reasons your organization wants or needs additional members?

  • Identify those who need to be involved in order to accomplish your group's objectives or specific projects. (These are often the people suggested by Step 1.)
    • Review potential participants and partners:
      Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action
      Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can Benefit and Who Can Help
      • Who in the community that you are serving can most benefit if they were to participate?
      • Who in the community can be most effective in bringing about the vision and mission?
      • What roles are currently unfilled or need to be created and who might best fill them?
      • Where would these new members be found?
      • Why would you choose one or the other individual or organization? What additional resources would they bring to the initiative? 
      • When is the right time for them to be recruited or join the effort?
      • How should they be involved in the group's planning and activities?
      • What potential barriers exist to recruiting these new partners, and what strategies can help overcome those barriers to their involvement?
      • How many members do you want involved? Should there be a membership target?
      • Is there anyone that the group would turn away if they wanted to be involved, and why? How might involving members of other organizations enhance or conflict with your goals?
    • Plan to recruit participants and members from diverse backgrounds and viewpoints:
      Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action
      Chapter 7, Section 2: Promoting Participation Among Diverse Groups
      • Include diverse groups (e.g., culture, age, income) at the inception of the initiative or project. What groups are missing currently?
      • Organize your group or effort in such a way that all participants and members have equal power and responsibility. What changes can you make to distribute power and responsibility more evenly?
      • Make diversity and community representation of those affected by the issue or problem a priority in future recruitment and outreach efforts. Who will take responsibility ensure diversity and community representation among members, and how can they be supported?
      • Recognize the experience of community members and the credibility their involvement lends to the effort. What kinds of knowledge and experience do community members have that could benefit your organization and its efforts?
    • Review representation from different sectors of the community as way to identify who should be involved and who is not. Consider representation from different sectors, including:
      Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action
      Chapter 7, Section 2: Promoting Participation Among Diverse Groups
      Chapter 18, Section 4: Using Community Sectors to Reach Targets and Agents of Changes
      • Social institutions (e.g., public and private schools, businesses, media, government).
      • Other community organizations (e.g., clinics and hospitals, housing and transportation authorities, neighborhood associations, parent-teacher organizations, professional groups, social service agencies, faith communities).
      • Specialized groups - organizations specifically oriented around issues central to your group's vision and mission.
      • Individual leaders and citizens - recruit those in the community with particular influence and/or commitment to your group's mission and objectives.

        What sectors are currently not represented or underrepresented that could substantially help your organization accomplish its goals?

    • After considering your personal contacts, find other specific people or organizations to involve though such sources as:
      Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action
      Chapter 7, Section 2: Promoting Participation Among Diverse Groups
      • Area phone directories
      • Local community guides
      • Community home pages on the internet/world wide web
      • Lists of health and human service agencies (e.g., the local United Way may probe a good starting point)
      • Directories of community organizations or associations - might be found at an area library .
      • Local or community newspaper - provides information on who is already doing what in the area.

        After reviewing sources, what additional persons or organizations did you identify as possible new members?

    • Create conditions that will allow the greatest diversity of people and organizations to participate. Consider how each potential barrier will be addressed:
      Chapter 7, Section 3: Methods of Contacting Potential Participants
      Chapter 7, Section 2: Promoting Participation Among Diverse Groups
      Chapter 23: Modifying Access, Barriers, and Opportunities
      • Language (e.g., conduct the meeting in the language of the majority and provide interpreters for additional languages used by participants).
      • Child care (e.g., offer child care services at group functions).
      • Transportation (e.g., initiate creative transportation solutions for those without easy access to meeting places, such as community vans or car pools).
      • Time (e.g., be considerate of members' time commitments to their families and other responsibilities by asking them about preferred meeting times and by beginning and ending meetings on time).
      • Hospitality or welcoming atmosphere (e.g., provide refreshments or a meal if the meetings occur over meal times, introduce new members and plan social activities to encourage members to get to know each other personally).


        What barriers are present that may limit who is participating and how can they be removed?

  • Reach out to those who can benefit and contribute (those we most want to involve) through people who can connect with and persuade others.
    Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can Benefit and Who Can Help
    Chapter 23, Section 6: Using Outreach to Increase Access
    • Indicate those "connectors" (people who link others) who may be particularly helpful in reaching or connecting with potential participants and members:
      Chapter 18, Section 4: Using Community Sectors to Reach Targets and Agents of Changes
    • Identify the "persuaders" who may be able to convince people to participate through their credibility and standing in the potential participant's community. 
      Chapter 7, Section 6: Involving Key Influentials in the Initiative

4. Indicate core components of the effort to encourage participation and involvement, including:

5. Use particular sources and influential persons and organizations to reach the specific groups you hope to involve
Chapter 6, Section 1: Developing a Plan for Communication
Chapter 7, Section 6: Involving Key Influentials in the Initiative
Chapter 18, Section 4: Using Community Sectors to Reach Targets and Agents of Changes

6. Create an atmosphere that fosters continued participation by staff and volunteers.
Chapter 15, Section 3: Providing Support for Staff and Volunteers

    • Ask why people or organizations would want to be involved in your community initiative or organization. Indicate how your initiative or organization will:
    • Indicate how the crucial "6R" qualities will be incorporated into the group's meetings and activities to keep people involved and contributing to the organization. These should include:
      Chapter 41: Rewarding Accomplishments
      • Recognition - People want to be recognized for their contributions.
      • Respect - People want their values, culture, ideas, and time to be respected and considered in the organization's activities.
      • Role - People want a clearly meaningful role in the coalition that makes them feel valuable and in which they can make a contribution.
      • Relationships - People want the opportunity to establish and build networks both professionally and personally for greater influence and enjoyment.
      • Reward - People expect the rewards of participating in a collaborative partnership to outweigh the costs and to benefit from the relationships established.
      • Results - People respond to visible results that are clearly linked to outcomes that are important to them and that they can clearly link to their participation in the coalition.

        What changes can be made in the way your organization holds meetings and activities that will incorporate the "6R"s and encourage continued involvement.

    • Explain how you will encourage community ownership and cultivate the credibility of the initiative or organization within the community

7.  Plan for involving new generations of people and organizations.
Chapter 13, Section 7: Encouraging Leadership Development Across the Lifespan

      • Identify changing conditions and future developments that could change those who might benefit and contribute to the work.  Who might be most affected by changing conditions and developments in your community in the future? 
      • Indicate how new generations of people will be encouraged to participate.  Who will identify and involve them in your organization's efforts? 

8.  Assess whether the participation plan is effective and make needed adjustments.
Chapter 7, Section 1: Developing a Plan for Increasing Participation in Community Action

      • Specify what success would look like (and how we would know it) for:
        • Participation from those who would most benefit (e.g. reaching 80% of those experiencing the issue or problem).
        • Involvement from those who could contribute (e.g., active participation by 40 community members).

      What would success look like? 

      Will the current participation plan result in your vision of success?  If not, why not?

    2.  Indicate potential adjustments to address key issues in participation and involvement. Some possible issues may include:

        • Too few people participating.
        • Insufficient diversity.
        • Needed assets and relationships are missing.

          What adjustments (if any) still need to be made to involve those you want or need in your organization?