___You understand what internal communication is ___You understand the advantages of using internal communication and have promoted it Organizational climate and culture: ___You have practiced what you preach ___You trust everyone similarly ___You made sure information flows in all directions Clear definitions of what needs to be communicated and by whom: ___You have communicated issues affecting anyone's work conditions or status to the individual or individuals ___You have made sure problems between staff members are addressed immediately ___You have made sure pertinent and important information is communicated to everyone involved Systems: ___You have used systems to promote internal communication Hiring Staff Training Supervision Regular Meetings Procedures and clear lines of communication for dealing with out-of-the-ordinary situations Accessibility of everyone in the organization Occasional or institutionalized opportunities to socialize, either at work or elsewhere Monitoring and improving internal communication: ___You have checked staff satisfaction with the information they receive ___You have gathered feedback from staff meetings ___You've made internal communication a topic at organization meetings ___You have tested information flow though the organization