Table of Contents >
Chapter 14. Core Functions in Leadership >
Section 8. Learning From and Contributing to Constituents >
|
| Contributed by Jenette Nagy Edited by Bill Berkowitz, Phil Rabinowitz, and Kate Nagy |
Checklist
Here, you'll find a checklist that summarizes the major points in the text.
You understand the four central elements of the leader's work with his constituents:
- Listening
- Responding to hopes and concerns
- Inspiring constituents
- Delegating work
___You understand that active listening means paying full attention to what a person is saying, thinking about their comments, and asking questions or making comments that reflect the thought you are putting into what they are saying.
___You understand the importance of nonverbal communication.
___You understand how to respond to constituents' hopes and concerns.
___You understand how to inspire constituents to thought and action.
___You know how to delegate work.
___You understand the role of constituents.
___You understand how leaders and constituents can best work together