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Chapter 22. Youth Mentoring Programs >
Section 7. Monitoring and Gathering Feedback from Your Mento... >
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| Contributed by Lorraine Claassen Edited by Kate Nagy |
Tools
Tool # 1: Satisfaction survey
Here there is a sample of a satisfaction survey form. This kind of feedback evaluation is very useful because it allows you to find out if your program is working well, and what the volunteers have to suggest for improvements. Being an anonymous source of feedback, people will freely discuss what they like and dislike about the mentoring program they are involved with.
| Satisfaction Survey 1. How long have you been involved with this project (insert the program's name )? ___ 0-3 months ___4-6 month ___7 mo.-1 yr. ___2 years ___more than 2 years
2. How satisfied are you with your volunteer program experience?
| Least Satisfied | | | | Very Satisfied | | | 1 | 2 | 3 | 4 | 5 | | a. What could the school or the program do to improve your experience? 3. How satisfied were you with your training?
a. What would improve your training? 4. How satisfied were you with your match/placement?
a. What would improve your match/placement? 5. How worthwhile was your mentoring experience? | A waste of time | | | | Highly Worthwhile | | | 1 | 2 | 3 | 4 | 5 | | Please, include some comments: 6. What additional information, conditions, or resources would have improved your experience? 7. Would you encourage participation in this program to your friends, family, or other adults? Yes No 8. Is this initiative good for the children? Yes No 9. In what ways is it good for the children?
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Return to top Checklist
Here you'll find a checklist summarizes the major points contained ion the text.
___You know why monitoring and gathering feedback from your mentoring program is important
___You want to evaluate the performance of the program
___You need to inform about areas of the program that need improvement
___You want to assess your goals for the program
___You want to help better support the needs of the mentors and protg�s
___You want to identify problems in the program at an early stage
___You know when you should do it
___You know how you should do it
___You understand the common mentor-protégé problems that monitoring can identify
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