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Troubleshooting Guide for Solving Problems:

Common Problems, Reflection Questions, and Links to Support Tools

9. There is not enough change in the community or system .

SOME REFLECTION QUESTIONS:

SOME CTB SUPPORTS:

1. Have we figured out what problems we are trying to address?	Toolkit: Assessing Community Needs and Resources Toolkit: Analyzing Problems and Goals Chapter 3, Section 4: Collecting Information About the Problem Chapter 3, Section 5: Analyzing Community Problems Chapter 17, Section 3: Defining and Analyzing the Problem Chapter 18, Section 2: Participatory Approaches to Planning Community Interventions
2. Have we figured out how to address those problems?	Toolkit: Developing Strategic and Action Plans Chapter 18: Deciding Where to Start Chapter 19: Choosing and Adapting Community Interventions Chapter 5, Section 1: Strategies for Community Change and Improvement: An Overview Chapter 17, Section 6: Generating and Choosing Solutions Chapter 17, Section 7: Putting Your Solution Into Practice
3. Do the proposed changes fit what the community needs?	Chapter 3, Section 1: Developing a Plan for Identifying Local Needs and Resources Chapter 3, Section 7: Conducting Needs Assessment Surveys Chapter 3, Section 8: Identifying Community Assets and Resources Chapter 3, Section 10: Conducting Concerns Surveys Chapter 8, Section 4: Developing Successful Strategies: Planning to Win Chapter 8, Section 6: Obtaining Feedback from Constituents: What Changes are Important and Feasible Chapter 38, Section 2: Gathering Information: Monitoring Your Progress Chapter 38, Section 3: Rating Community Goals
4. Did we have a targeted or focused mission and goals?	Chapter 8, Section 1: An Overview of Strategic Planning or “VMOSA” (Vision, Mission, Objectives, Strategies, and Action Plans) Chapter 8, Section 2: Proclaiming Your Dream: Developing Vision and Mission Statements Chapter 8, Section 3: Creating Objectives
5. Did we have a clear, agreed upon action plan in place?	Chapter 8, Section 1: An Overview of Strategic Planning or “VMOSA” (Vision, Mission, Objectives, Strategies, and Action Plans) Chapter 8, Section 4: Developing Successful Strategies: Planning to Win Chapter 8, Section 5: Developing an Action Plan Chapter 8, Section 7: Identifying Action Steps in Bringing About Community and Systems Change
6. Is the organization structured for success?	Toolkit: Improving Organization Management and Development Chapter 9: Developing an Organizational Structure for the Initiative
7. Is there an active leadership team in place?	Toolkit: Building Leadership Chapter 14: Core Functions in Leadership
8. Is there regular (i.e., at least quarterly) feedback on the rate of community change?	Chapter 38, Section 2: Gathering Information: Monitoring Your Progress Chapter 39, Section 2: Providing Feedback to Improve the Initiative
9. Are there enough well-trained people working to make the change?	Chapter 11: Recruiting and Training Volunteers Chapter 14: Core Functions in Leadership Chapter 15: Becoming an Effective Manager
10. Are the strategies and tactics used (e.g., providing information, modifying access) strong enough to change behavior?	Chapter 19: Choosing and Adapting Community Interventions Chapter 3, Section 5: Analyzing Community Problems Chapter 8, Section 4: Developing Successful Strategies: Planning to Win Chapter 17, Section 3: Defining and Analyzing the Problem
11. Are the strategies and tactics used appropriate to the people and context?	Chapter 19, Section 4: Adapting Community Interventions for Different Cultures and Communities
12. Are the changes reaching the right people, and are they reaching enough of those people?	Toolkit: Implementing a Social Marketing Effort CHAPTER 45: SOCIAL MARKETING OF SUCCESSFUL COMPONENTS OF THE INITIATIVE Chapter 18, Section 3: Identifying Targets and Agents of Change: Who Can Benefit and Who Can Help Chapter 33, Section 2: Writing Letters to the Editor Chapter 38, Section 2: Gathering Information: Monitoring Your Progress Chapter 45, Section 4: Segmenting the Market to Reach the Targeted Population
13. Do we have adequate funding and resources to achieve our goals?	Toolkit: Writing a Grant Application for Funding Toolkit: Sustaining the Work or Initiative PART L: GENERATING, MANAGING, AND SUSTAINING FINANCIAL RESOURCES CHAPTER 42: GETTING GRANTS AND FINANCIAL RESOURCES Chapter 42, Section 5: Writing a Grant CHAPTER 43: MANAGING FINANCES Chapter 43, Section 2: Managing Your Money CHAPTER 46: PLANNING FOR LONG-TERM INSTITUTIONALIZATION Chapter 46, Section 2: Strategies for Sustaining the Initiative Chapter 46, Section 5: Marketing the Initiative to Secure Financial Support
14. Are we accountable for bringing about positive community change (e.g., does grant renewal depend on a pattern of accomplishment?)?	Chapter 41: Rewarding Accomplishments Chapter 40, Section 1: Achieving and Maintaining Quality Performance

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