The questions you pose here require more detail explanation and perhaps training/profesional development. Any overview response that we would give you would not adequately meet your needs. Therefore, we recommend that you start with reviewing all the tools available in the community tool box. I think you will find many that may be of some assistance and meet your immediate needs. For the longer term, however, we suggest that you connect with an evaluation expert in your area. This could possbily be someone from a local agency or university. This person could then help you narrow your focus so that you can appropriately define program outcomes and develop an evaluation plan. Best of luck. NOTE: Because of a glitch, the response to your question did not get published. We publish it now with our apology for the delay.