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Thanks for the inquiry Elizabeth. Here is the suggested format: Community Tool Box. [i.e., author name] Title of section [with only the first word capitalized]. Chapter and section number [e.g., Chapter 7, Section 5]. Retrieved from [then insert the full URL of the chapter and section] If there is a cited contributor, then: Contributor's name [last name, then first initial, as in Berkowitz, B.] Title of section [with only the first word capitalized] Community Tool Box [overall name of document] Chapter and section number [e.g., Chapter 7, Section 5]. Retrieved from [then insert the full URL of the chapter and section] Feel free to contact us again. And thanks for citing the Tool Box