Question:
what is the meaning of the concept: "communication tool"? how can communication be a tool for any field of endeavour?
Answer:
Good morning Terence, and thanks for contacting CTB.
A very basic definition of a tool is that a tool is used to help accomplish something. In that sense, communication that helps contribute to solutions is a tool. Consider it a metaphor; it is not a hammer, but it can help drive a solution. It helps people identify their different understandings, share relevant knowledge, and find ways to reach consensus about solutions.
Question Date: Mon, 07/27/2015