You understand the four central elements of the leader's work with his constituents: Listening Responding to hopes and concerns Inspiring constituents Delegating work ___You understand that active listening means paying full attention to what a person is saying, thinking about their comments, and asking questions or making comments that reflect the thought you are putting into what they are saying ___You understand the importance of nonverbal communication ___You understand how to respond to constituents' hopes and concerns ___You understand how to inspire constituents to thought and action ___You know how to delegate work ___You understand the role of constituents ___You understand how leaders and constituents can best work together
