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Question:
Is it best when beginning the strategic planning process to have an outside facilitator or have the division head lead the process?
Answer:

Hello, Debbie!
Thank you for your question.
When first starting the strategic planning process, it may help to have the division head be a part of the process instead of just a facilitator of it. That way they can give their opinion while still having someone there as an outside, unbiased organizer of the group discussions.
Also, a skilled facilitator has a specific skill set that will allow each individual invited to participate in the strategic planning a voice in the process, so that a varied amount of opinions and ideas can be engaged during the process. There may be an opportunity for you to "barter" with non-profits or coalitions for a facilitator in exchange for technical or other assistance they may need from your organization.
We hope these suggestions help. Please let us know if you have any other questions.

Question Date: Tue, 03/04/2014