1. Do we know who our opponents are and why they oppose us? Identifying Opponents Studying the Opposition 2. Do we know what tactics they are using to oppose us? Overview of Opposition Tactics: Recognizing the Ten D’s 3. Do we have a plan for addressing resistance or opposition? Responding to Counterattacks Developing Successful Strategies: Planning to Win Training for Conflict Resolution Survival Skills for Advocates Reframing the Issue 4. Is our group unified and sufficiently free of internal conflicts? Becoming an Effective Manager Handling Crises in Communication Creating and Gathering a Group to Guid Your Initiative Promoting Internal Communication Training for Conflict Resolution 5. Do we have processes in place for resolving conflicts? Becoming an Effective Manager Handling Crises in Communication Developing Personnel Policies Providing Supervision for Staff and Volunteers Promoting Internal Communication Training for Conflict Resolution 6. Have we gotten our message out accurately and to enough people? Getting Issues on the Public Agenda Communications to Promote Interest Conducting a Direct Action Campaign Media Advocacy Communicating Information About Community Health and Development Issues Making Community Presentations Developing a Plan for Communication Providing Corrective Feedback Reframing the Issue Working with the Media Changing the Media’s Perspective on Community Issues 7. Have we formed an adequate response message to direct toward the resistance or opposition? Media Advocacy Responding to Counterattacks Making Community Presentations Providing Corrective Feedback Reframing the Issue How to Respond to Opposition Tactics 8. Have we taken adequate steps to get that response message out into the community? Getting Issues on the Public Agenda Communications to Promote Interest Media Advocacy Responding to Counterattacks Communicating Information About Community Health and Development Issues Making Community Presentations Developing a Plan for Communication Providing Corrective Feedback Reframing the Issue Working with the Media Changing the Media’s Perspective on Community Issues