___You understand what it is to determine service utilization ___You understand the advantages and disadvantages of determining service utilization ___You have decided what sort of services you're going to survey ___You have also decided whether to measure service coordination ___You have compiled a basic inventory of services ___You have decided what information you want to gather about these services ___You have gathered data on how much the services are being used ___You have analyzed your results ___You have written a report of your results ___If your report is internal, you have shared it with staff, your Board of Directors, and your funders ___If your report describes service utilization in several organizations across the community, you have shared it with other organizations Contributor Chris Hampton Kate Nagy