Hi Bree,
I am sorry to hear about the conditions of your water. The Community Tool Box is not designed to help with this kind of situation, and you have already taken the actions I would recommend.
I’m not sure who you filed your complaint with at the EPA, but you should be able to find your local ombudsperson through this link: https://www.epa.gov/ocir/municipal-ombudsman
An ombudsperson is a designated or appointed official whose job it is to investigate complaints and attempt to resolve the concerns raised. I hope you can connect with yours to alert them of the situation.
My apologies for the late nature of this reply,
Sharon M. Wasco, PhD
Ask An Advisor, September 2021
