___You understand the purpose of influence and the role it can play in your organization ___You can define and identify the three basic elements of influence, and the role each plays ___You understand the role the audience plays in your attempts to influence You understand your daily activities can the lay the groundwork for being able to X influence others effectively: ___You have a "network" of relationships with people that you continue to expand ___You understand the importance of credibility ___You are honest and trustworthy in your private and professional affairs ___You make it a point to listen to the ideas of others and remain flexible in your options, while also speaking out when you need to ___You make an effort to "seek out" people with different viewpoints ___You understand that most large-scale changes take years to complete, and continuously recognize and relish smaller-scale accomplishments You understand various tactics you can use to influence others, such as: ___Using comparison ___Giving something away ___Getting people in the habit of saying yes You understand the general approach to influencing others: ___You have decided what exactly you want, as well as what you can give up ___You have decided who you want to influence directly and indirectly ___Praise and interest have been employed while non-constructive criticism has been avoided ___Your audience's wants and beliefs have been defined ___You have found and emphasized common ground with your audience ___When you've been wrong, you've admitted it ___You have inoculated your audience against pertinent counter-arguments ___Logic and emotion have both been utilized in your persuasive attempts ___You have explained to your audience "what's in it for them" ___You've stated your main point at least three times ___Argument has been avoided whenever possible ___Your ideas have been simplified ___You have thanked your audience When situations have become difficult, you have handled them appropriately by: ___Keeping things in perspective ___Keeping your emotions in check ___Attempting to understand why your audience is behaving as it is ___Changing your tactics after they have failed ___When necessary, taking a break to regain your composure ___Coming back to points of disagreement ___Attempting to find other people to influence those people on whom your efforts did not succeed ___Considering the usage of a trained mediator ___Knowing when it is time to give up or temporarily retreat
