Tool: Evaluating staff
One way to support your staff members is providing them with feedback and evaluations for their work. Here we provide an evaluation model. The specific items under each category are to give you an idea of what would fall under each heading. Feel free to note specific areas on which you are basing your rating. Be specific on your comments and suggestions. They'll be very important to give feedback to your staff members.
Employee Evaluation Form
This is an evaluation of _______________________(name) for ________________(time period). Please rate your satisfaction with this staff member in each category and the importance you place on each category. If you give a rating of one or two, please provide specific comments. Feel free to comment on other items as well. The values for the rating scale follow:
1 - Poor 2 - Fair 3 - Average 4 - Good 5 - Excellent
| Skill | How satisfied are you with the staff person's performance? | How important is it to you that the staff person show competence in this area? |
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Timeliness: The staff person is conscientious about working scheduled hours and is consistent in notifying others in advance regarding time off.
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1 2 3 4 5 | 1 2 3 4 5 |
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General Office Skills and Knowledge: The staff person is familiar with and competent in using the computer system and software. The staff person is knowledgeable about the location of materials in the office.
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1 2 3 4 5 | 1 2 3 4 5 |
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Productivity: The staff person is productive in his/her day-to-day work. He/she accomplishes reasonable amounts of work quickly and efficiently.
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1 2 3 4 5 | 1 2 3 4 5 |
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Quality: The staff person produces high quality work and returns documents with all expected work completed.
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1 2 3 4 5 | 1 2 3 4 5 |
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Self-Initiative: The staff person needs minimal supervision. The staff person works conscientiously on his/her own.
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1 2 3 4 5 | 1 2 3 4 5 |
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Responsiveness: The staff person responds to requests for assistance in a pleasant and professional manner. He/she provides the assistance or makes sure the request is taken care of in a reasonable amount of time.
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1 2 3 4 5 | 1 2 3 4 5 |
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Interpersonal skills: The staff person has a good working relationship with all other staff members and is pleasant to those who call or visit.
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1 2 3 4 5 | 1 2 3 4 5 |
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Overall: Taking all aspects of the positions and requirements into account, how is the staff person doing overall?
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1 2 3 4 5 | 1 2 3 4 5 |
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(If applicable) Please comment on improvement since the last evaluation:
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1 2 3 4 5 | 1 2 3 4 5 |
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Have earlier improvements been maintained?
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1 2 3 4 5 | 1 2 3 4 5 |
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Please provide any additional comments and/or suggestions that you feel should be incorporated into the staff person's evaluation:
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