___You know why it is important to identify your opponents ___You know how to identify your opponents ___You know how to discover what your opponents might lose ___You know how to determine your opponents' power You can recognize the following tactics your opponents may use: ___Deflect ___Delay ___Deny ___Discount ___Deceive ___Divide ___Dulcify ___Discredit ___Destroy ___Deal ___Surrender You know how to use the following tactics to deal with your opponents: ___Prevention ___Meeting with opponents ___Develop win-win solutions ___Turn negatives into positives ___Label your opponents' tactics ___Frame the debate on your terms ___Balance and illusion ___Consider your opponents psychology ___Turn your opponents' assets into liabilities ___Concentrate strengths against weaknesses ___Know when to negotiate